Lila Epstein Email & Phone Number

Boston, Ma, Us

Newark, New Jersey, United States

Newark, Nj

Newark, New Jersey (Remote)

-Oversee operations team of 1-4 department coordinators-Develop department recruitment strategy and manage hiring process for all department open positions-Plan for new hire onboarding and manage ongoing department training and development initiatives -Plan department events including service projects and social activities - Write and distribute internal departmental communications - Track department budget, maintain vendor relationships and contracts, and collaborate with finance department on reporting-Provide project management as well as project support through primary and secondary research, content creation, financial reporting, data analysis and other contributions to the department's new business explorations and launches -Served as project manager in late 2017/ early 2018 for two key integration workstreams when Optum acquired the Advisory Board (revenue cycle products integration and client delivery integration)-Led effort to onboard legacy-Advisory Board department to all Optum systems and processes across 2018-2019

Washington D.C. Metro Area

-Served as a primary mid-revenue cycle consultant and partnership manager for a portfolio of 15 healthcare systems -Developed custom project plans and managed to milestones ensure all accounts documented return on investment-Delivered performance and opportunity assessments related to revenue cycle and ICD-10 performance to c-suite healthcare leaders, including detailed findings, analytics and recommendations on clinical, operational and financial outcomes-Planned and presented monthly webinars for Revenue Optimization Compass clients on industry trends and tool features

Washington D.C. Metro Area

-Provided executive support to five corporate strategy executives, contributed to team projects through collateral creation and primary and secondary research, and served as a department resource for various operational and administrative processes -Promoted to Senior Coordinator after nine months