Lila Lee Email & Phone Number

• Retail Store Manager with 3 years of flagship operation experience in Canada with +10 years of experience overseeing 50 retail stores in APAC by outlining and executing retail excellence projects to help companies increase their market share and establish a profitable retail business in retail stores.• Coached & Mentored a team of +20 retail associates and monitored retail KPI to achieve sales goals; coordinated related departments to ensure store’s standard operation effectively– training, product assortment, visual merchandising, inventory, and customer service quality; Achieved + 100-150 % of Sales,+ 20% ATV, UPT, CVR.• Analyzed sales data to draw strategies to achieve sales goals with 4Ps (People, Promotion, Price, Products)• Generated game plan weekly, monthly, and quarterly to be aligned with quarterly new promotions and campaigns: increased 30% for new product sales• Designed and executed monthly content of clienteling outreach to build local community business – increase +10% of clienteling business• Possess Master of Business Administration (Hong Kong) and post-degree Marketing Management Diploma from the University of Winnipeg (PACE); Management Certificate, Digital & Social Media Marketing certificate.