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Lilach Hirschfeld Email & Phone Number
Head of Customer Success and Support
at
QLOG - simply manage
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✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Head of Customer Success and Support
Location
Pardes Hana - Karkur, Haifa District, Israel
Who is Lilach Hirschfeld? Overview
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Quick answer
Lilach Hirschfeld is listed as Head of Customer Success and Support at QLOG - simply manage, based in Pardes Hana - Karkur, Haifa District, Israel. AeroLeads shows a matched LinkedIn profile for Lilach Hirschfeld.
Lilach Hirschfeld previously worked as Complaints Analyst at Eitan Medical and SMB Customer Success Manager at Cloudinary. Lilach Hirschfeld holds Data Analyst from Product Experts.
Company email context
Email format at QLOG - simply manage
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QLOG - simply manage
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Profile bio
About Lilach Hirschfeld
Customer Success Manager with a deep understanding of performance analysis, product improvement, and customers' behaviors and needs.I look forward to the next challenge in my career, where I can significantly impact via my excellent interpersonal, analytical, and troubleshooting skills, keen attention to detail, and ability to multitask and prioritize while thriving in a fast-paced environment.
Listed skills include Microsoft Excel, Microsoft Word, Interviews, Administrative Assistants, and 3 others.
Current workplace
Lilach Hirschfeld's current company
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8 roles · 9 years
Lilach Hirschfeld work experience
A career timeline built from the work history available for this profile.
Head Of Customer Success And Support
Complaints Analyst
May 2023 - Sep 2024
Smb Customer Success Manager
The company provides cloud-based (SaaS) image and video management services.● Analyze global users' usage patterns and annual spending using internal CRM systems● Identify and investigate trends and abnormalities● Provide ongoing support to customers to increase engagement, upgrade subscriptions, and perform retention.● Lead to conversion rate improvement by changing pricing and adding a new plan for SMB customers● Develop the campaign for the new SMB plan● Collaborate with various departments such as finance, product, UX, R&D, and more
Jun 2019 - May 2021
Monitoring And Evaluation Manager
The Israeli representative of World ORT, an international organization established to reduce gaps and strengthen communities through training and education.● Evaluate the satisfaction of the participants and the success of the program● Define KPIs and develop evaluation procedures using questionnaires and phone interviews● Collect information, analyze it via Excel and SPSS, and build a report with insights and recommendable items for the Ministry of Education
2018 - 2019
~1 yr
Talent Acquisition Associate
Sep 2017 - Jul 2018
Recruitment Team Leader
Mar 2016 - Sep 2017
Recruitment Specialist
Unique recruitment company for hi-techGuidance and counseling to outstanding candidates throughout their job search until integration into their new place of workConducting technical interviews and writing professional assessments post-interviewCustomer relationship management
Jan 2014 - Mar 2016
5 education records
Lilach Hirschfeld education
Data Analyst
Product Experts
User Experience
Netcraft Academy
Master Of Arts (Ma), Psychology
Bar-Ilan University
Bachelor Of Arts (Ba), Social Sciences
The Academic College Of Tel-Aviv, Yaffo
Master'S Degree, Clinical Psychology
Bar-Ilan University
FAQ
Frequently asked questions about Lilach Hirschfeld
Quick answers generated from the profile data available on this page.
What company does Lilach Hirschfeld work for?
Lilach Hirschfeld works for QLOG - simply manage.
What is Lilach Hirschfeld's role at QLOG - simply manage?
Lilach Hirschfeld is listed as Head of Customer Success and Support at QLOG - simply manage.
Where is Lilach Hirschfeld based?
Lilach Hirschfeld is based in Pardes Hana - Karkur, Haifa District, Israel while working with QLOG - simply manage.
What companies has Lilach Hirschfeld worked for?
Lilach Hirschfeld has worked for Qlog - Simply Manage, Eitan Medical, Cloudinary, World Ort Kadima Mada - קדימה מדע, and Ensilo.
How can I contact Lilach Hirschfeld?
You can use AeroLeads to view verified contact signals for Lilach Hirschfeld at QLOG - simply manage, including work email, phone, and LinkedIn data when available.
What schools did Lilach Hirschfeld attend?
Lilach Hirschfeld holds Data Analyst from Product Experts.
What skills is Lilach Hirschfeld known for?
Lilach Hirschfeld is listed with skills including Microsoft Excel, Microsoft Word, Interviews, Administrative Assistants, Organizational Diagnosis, Personal Development, and Psychological Assessment.
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