Lilah Beebe Email & Phone Number

Richmond, Virginia, United States

Promoted from server to a supervisor positionInstructed staff to complete essential tasks to meet the efficiency need of a fast-paced restaurantScheduled 15-20 staff for a restaurant that operates from 8 AM-9 PM dailyPurchased necessary items to ensure the restaurant ran smoothlyNominated as an MVP for an integral role in resolving junior member issuesMaintained platinum service while addressing member complaints and providing proper compensationImproved onboarding process by updating SOPs to ensure members receive the best service

Richmond, Virginia, United States

Promoted to lead server from continuous commendations from members and managersProvided comprehensive training to incoming staffExecuted fine dining etiquette when serving membersMaintained a friendly, smiling, and lively attitude with every customer while addressing complaints promptlyComplimented on performing tasks efficiently and with attention to detailEntrusted to oversee smaller events when managers were pulled away to address an unforeseen issue

Middlesex, Va

• Adhered to high level confidentiality requirements including recording and deleting expired social work cases involving sensitive information • Helped customers navigate and access government assistance programs • Responsibilities included recording meeting notes, maintaining a strict log of individuals entering the building, assisting case workers with desk work, and conducting in person and phone exchanges in a professional manner • Arranged meetings in tandem with the schedules of twelve full time employees • Interpreted data to compose clear and detailed graphics for meetings More information: I worked as a part time assistant for the summer of 2017 while on break from school. My position was mostly a receptionist who was given many opportunities to experience field assignments. While working here I was under strict confidentiality because of my access to classified personal information. I kept account of who entered and left the building, who called, and when someone applied to a certain program. I was also given charge of deleting expired cases, helping people apply to programs, scheduling appointments, and explaining what documents people needed.

Deltaville, Va

• Received payment from customers by cash and credit cards• Ran the register, trained other waiters, and worked as a team with the entire staff • Maintained a work ethic focused on providing the best service to ensure customers satisfaction • Adhered to timing standards for products and services• Recognized as a top employeeMore information: I worked there for the summers of 2016 and 2017. I was one of the main waitresses and was praised for my work ethic by owner. Handled transactions with customers by cash and credit card. Took customers orders for reservations, catering, deli and bakery items. Was put in charge of training other waitresses. Restocking, cleaning, polishing, organizing, arranging, and were also part of my daily tasks. Kept a calm, collected, friendly, and professional attitude at all times.Work Ethic: Provide the best service to ensure customers enjoy their experience wherever I work.

• Participated in a multi-week-long construction project • Created a trusting and friendly work environment with the site coordinators and fellow volunteers • Accomplished tasks including house framing, installing windows, installing firewalls, and painting• Fulfilled Habitat for Humanity’s mission to provide at-risk families in need with a stable and reliable home • Studied local issues related to affordable housing, relevant housing regulations and historically discriminatory land ownership practices.

Urbanna, Va

I worked there for the summers of 2015 and 2016 when I was not actively taking class at the University of Mary Washington. I worked in the market area where my duties were to set up for the day by checking the drawer, cleaning the front making sure the displays were correct and checking stock of items. I was also in-charge of transactions for the market and the restaurant. When working I was given the responsibility of figuring out the deposit and settling the drawer. As a waitress I was normally given the role of informing the other waitresses when changes needed to happen.

Deltaville,Va

In charge of taking reservations, stocking the store, charging customers for boaters stay/market goods/or hardware store purchases, made sure the amenities were working properly such as the bathrooms, pool, dock power stations and lounge areas, helped to dock boats and made sure boats were properly secured in the slip.

Bachelor Of Arts - Ba, Sociology, 3.2

Activities and Societies: I have been a member of the club volleyball team for 3 years, I was a member of Eagle Bhangra (a form of dance.

Duel Enrollment Class, Environmental Science

Education record

High School Diploma, 3.7

Activities and Societies: Located in Christchurch, Va On the Varsity Volleyball & Soccer team for all 4 years. Also participated.