Responsibilities include (but are not limited to) managing the FOH, training employees, supervising catering & event logistics, ordering & inventory, kitchen & procedural planning, social/media management, providing the CEO with peace of mind knowing that, even in her absence, each of our valued guests is enjoying a special & authentically flavored Cuban Kitchen dining experience; running a restaurant is not a 9-5 job - it's a lifestyle.

-Advised potential and existing clients regarding which of our summer programs would be the best fit for their students-Built life-long clientele on an international scale from start to finish-Performed cross-platform duties and collaborated with different departments, while spearheading the implementation of an online ‘Waitlist' option-Provided clients with excellent customer service by going above and beyond what my job title called for-Completed all assignments/tasks always on time, if not early, commended for my efficiency with words and ability to multi-task-Delivered daily support for my teammates and managers, always offering a helping hand

-Acted as a liaison between artists, producers and clients due to my people skills and familiarity with the programs/applications-Assisted in QC of commercial and video spots-Maintained website and updated various pages-Provided administrative support to senior artists and producers. -Assisted directors during advertising and music video shoots.

-Received highest sales as an associate and positive reviews from customers. -Made sure products and store were kept at and beyond company standards. -Maintained positive relationships with customers, fellow associates and all store managers-Implemented Event Marketing strategy for Fashion Night Out and other promotional days

-Contributed to show’s overall design and layout, including creating and animating the logo-Researched, organized, and designated segments to and for anchors-Edited scripts, contributed ideas for sketches-Anchored a live-to-tape show with two other hosts for its first season on a new network

-Managed online social media marketing specifically for qba’s food truck-Tripled twitter followers in one month through promotional marketing-Initiated guerrilla “street” marketing strategy in NYC-Responsible for the customer relations and positive service-Managing and training employees at the front of house and on the production line-Miscellaneous/administrative work and inventory

-Performed field-work-Conducted interviews and collected video responses-Received high praise for thoroughness, promptness and overall accountability