Lila Petty Email & Phone Number

Carol Stream, Il, Us

United States

Process customers' ordersProvide RMAs and create service casesPartner with sales engineers to meet/exceed customer’s service expectationsRespond to all customers’ inquiries and requestMonitor the order process to ensure deliveries are made according to commitmentPlace purchase orders with overseas factoriesPrepare daily correspondence/expedites with overseas factoriesTrain employees on Microsoft OutlookWorked on Employee Engagement Committee to make company… Show more Process customers' ordersProvide RMAs and create service casesPartner with sales engineers to meet/exceed customer’s service expectationsRespond to all customers’ inquiries and requestMonitor the order process to ensure deliveries are made according to commitmentPlace purchase orders with overseas factoriesPrepare daily correspondence/expedites with overseas factoriesTrain employees on Microsoft OutlookWorked on Employee Engagement Committee to make company improvementsAttend Trade ShowWork on company’s event planning committee Show less

United States

United States

Provides a positive customer experience with fair, friendly, and courteous service.Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.Resolves customer issues and answers questions.Bags purchases if needed.Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.Enters price changes by referring to price sheets and special sale… Show more Provides a positive customer experience with fair, friendly, and courteous service.Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.Resolves customer issues and answers questions.Bags purchases if needed.Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.Enters price changes by referring to price sheets and special sale bulletins.Discounts purchases by redeeming coupons.Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.Provides pricing information by answering questions.Maintains checkout operations by following policies and procedures and reporting needed changes.Maintains a safe and clean working environment by complying with procedures, rules, and regulations.Contributes to team effort by accomplishing related results as needed. Show less

United States

Trained new employee’sCreated a training manual for all new employee’sEntered new ordersResponded to all customers' inquiries and requestsMonitored the order process to ensure deliveries are made according to commitmentMaintained accurate customer information by consistently updated recordsPrepared Freight quotes and quotes for modified products (specials)Worked on Kaizen team to make lean manufacturing processesTracked and Expedited orders for… Show more Trained new employee’sCreated a training manual for all new employee’sEntered new ordersResponded to all customers' inquiries and requestsMonitored the order process to ensure deliveries are made according to commitmentMaintained accurate customer information by consistently updated recordsPrepared Freight quotes and quotes for modified products (specials)Worked on Kaizen team to make lean manufacturing processesTracked and Expedited orders for customersEntered replacement orders, Return Authorizations and Issued call tagsAttended Trade showsScheduled pickups with Freight CarriersVisit customers to promote business and to oversee installations ran smoothlyWorked on company event planning committee Show less

United States

Set up new customersPrepared quotesProcessed customers’ ordersWorked closely with other departments to resolve customer related problemsCreated monthly supplier performance reports with vendors’Prepared daily correspondence/expedites with overseas factoriesProcessed, distributed and mailed letters and brochures for trade shows and other special eventsWorked booth at trade showCompiled and generated reports used to better serve staff and customersPerformed and… Show more Set up new customersPrepared quotesProcessed customers’ ordersWorked closely with other departments to resolve customer related problemsCreated monthly supplier performance reports with vendors’Prepared daily correspondence/expedites with overseas factoriesProcessed, distributed and mailed letters and brochures for trade shows and other special eventsWorked booth at trade showCompiled and generated reports used to better serve staff and customersPerformed and executed purchasing and accounting duties as neededMeet with customers to introduce product and get more business Show less

United States

processed purchase ordersSet up new vendorsWorked closely with other departments to resolve customer related problemsCreated monthly supplier performance reports with vendors’Prepared daily correspondence/expedites with overseas factoriesProcessed, distributed and mailed letters and brochures for trade shows and other special eventsWorked booth at trade showCompiled and generated reports used to better serve staff and customersPerformed and executed accounting… Show more processed purchase ordersSet up new vendorsWorked closely with other departments to resolve customer related problemsCreated monthly supplier performance reports with vendors’Prepared daily correspondence/expedites with overseas factoriesProcessed, distributed and mailed letters and brochures for trade shows and other special eventsWorked booth at trade showCompiled and generated reports used to better serve staff and customersPerformed and executed accounting duties as neededMeet with vendors to obtain quotes and generate new business opportunities Show less

United States

Handles all incoming calls and assisted customersPrepared and distributed proposalsResponsible for all general office duties including dictation and data entry

Computer Science; Computer Science

classes taken Completed some classes

Received Diploma, High School/Secondary Diplomas And Certificates, Senior

High School/Secondary Diplomas And Certificates, Junior

High School/Secondary Diplomas And Certificates, Freshman - Sophmore

Activities and Societies: Swimming

High School/Secondary Diplomas And Certificates, Freshman (1St Half)

Activities and Societies: swimming