- Successfully improved overall engagement with the online presence of the charity through social media engagement, blog posts, website redesign. - Proficient in Microsoft Office suite used to produce high-quality presentations, managed data with Excel. - Proficient in Adobe Suite (Photoshop, Illustrator, InDesign), utilised effectively to design highly creative promotional materials to increase awareness of the charity in the local area. - Experience in customer-facing contact, dealing with face-to-face, telephone and email enquiries, responding in a professional and timely manner. - Built through effective communication a wider network of interested stakeholders and donors, resulting in successful fundraising evenings.- Designed and implemented a creative curriculum for children aged 4 to 13 to promote thelearning of French language and culture.