Joel Medina
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Joel Medina Email & Phone Number

Location: Laurel, Maryland, United States 15 work roles 3 schools
1 work email found @technicacorp.com 2 phones found area 505 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email j****@technicacorp.com
Direct phone (505) ***-****
LinkedIn Profile matched
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Role
Senior Help Desk Technician
Location
Laurel, Maryland, United States
Company size

Who is Joel Medina? Overview

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Quick answer

Joel Medina is listed as Senior Help Desk Technician at The Johns Hopkins University Applied Physics Laboratory, a company with 5538 employees, based in Laurel, Maryland, United States. AeroLeads shows a work email signal at technicacorp.com, phone signal with area code 505, and a matched LinkedIn profile for Joel Medina.

Joel Medina previously worked as Technical Support Specialist at The Johns Hopkins University Applied Physics Laboratory and Systems Solution Engineer at Technica Corporation. Joel Medina holds Associate Degree Equivalent, Aviation Technology, 3.4 from Pennsylvania College Of Technology.

Company email context

Email format at The Johns Hopkins University Applied Physics Laboratory

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{first_initial}{last}@technicacorp.com
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AeroLeads found 1 current-domain work email signal for Joel Medina. Compare company email patterns before reaching out.

Profile bio

About Joel Medina

OBJECTIVETo have the opportunity to enhance my career in the information technology field, in either a technical or an administrative capacity.SUMMARY OF QUALIFICATIONS:Over 25 years of IBM and MAC based technical experience, with two years at Earthlink/Mindspring Internet Services as a technical support representative and six years of overall customer service experience. My experience has given me the skills to elaborate on complex issues and translate the information to the customer in a comprehensive manner. With Billing Services I was the computer administrator for a medical insurance provider and was responsible for over 100 clients in keeping the insurance and billing program called MEDIC maintained in addition to provided technical support to those clients. With Cyberwarehouse, I was responsible for various computer repairs on Gateway, Compaq, and IBM machines as well as any other clones. I have extensive knowledge in installing and operating various Microsoft software packages as well as software packages such as, Adobe Acrobat 9 and Lotus Notes. I have experience in LINUX and UNIX. I am an analytical decision maker with excellent problem solving skills and bilingual in English and Spanish. Security clearance level: PUBLIC TRUSTSpecialties: Accounts payable, administrative support, billing. credit, customer service, insurance, inventory management, Linux, Lotus Notes, Apple, Microsoft Office, Microsoft Windows 2000, Microsoft Windows 3.1, Microsoft Windows 3.11, Microsoft Windows 98, Microsoft Windows NT, modems, networking, photography, sales, scanners, scheduling, spanish, technical support, telephone skills, unix, vision, website management, Windows CE, Windows Mobile, Windows Phone, Android, IOS

Listed skills include Troubleshooting, Windows 7, Networking, Help Desk Support, and 42 others.

Current workplace

Joel Medina's current company

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The Johns Hopkins University Applied Physics Laboratory
The Johns Hopkins University Applied Physics Laboratory
Senior Help Desk Technician
laurel, maryland, united states
Website
Employees
5538
AeroLeads page
15 roles

Joel Medina work experience

A career timeline built from the work history available for this profile.

Technical Support Specialist

Current

United States

Information Technologies Specialist professional with 26+ years of experience in Windows desktop support, 15 years with MacOS desktop support as well as server administration for commercial and government agencies, focusing on systems integration and computer networking technologies seeking a position as a senior help desk or project management position..

Jun 2021 - Present

Systems Solution Engineer

Fort George Meade

Assists Mission Partner in developing server solutions for the various federal agencies that work with DISA. My focus was primarily with hardware solutions, memory, storage, and processors. It is my responsibility with the development of the solution document and the bill of materials. I would then work with the other elements from Networking, the software.

Jan 2017 - Jan 2024

Help Desk Technician

Washington D.C. Metro Area

Assisted government end users with various support issues ranging from password resets to deploying of laptops. Was involved in re-imaging of Windows 10 laptops and testing and refreshing older Windows 7 laptops. Tools I worked with were Microsoft Active Directory, Acrobat Professional X, Microsoft Office 2013, Lotus Notes 9x and other common office.

Jun 2016 - Jan 2017

Executive Support Technician

Arlington, VA

Provides tier 3 technical support in resolving client side issues with both local and remote users. Assist in transition from Windows XP to Windows 7. Responsible for the imaging of new computers and the re-imaging of existing clients’ computers. Add newly imaged computers to the domain. Provides video teleconference (VTC) support. Respond and resolve.

Mar 2013 - Jun 2016

Ophthalmic Assistant/Systems Administrator

Dr. Sina Sabat

Provides technical support for office computers. Installs computer software and hardware upgrades. Provides routine maintenance to office computers and work stations. Prepares patients' for physician examination; by performing pre-testing procedures, such as, dilation, visual acuity testing, reading and transcribing auto refraction measurements. Assists.

Feb 2007 - Nov 2008

Glaucoma Imaging Technician/Systems Administrator

Hatfield Medical Instruments

Provides technical support for office computers. Installs computer software and hardware upgrades. Provides routine maintenance to office computers and work stations. Serves as a medical technology field representative for the company. Assists doctors in the detection of glaucoma related conditions. Test patients' for the progression of glaucoma using.

Sep 2004 - Feb 2007

Network Systems Operator/Soldier Support Administrator

Provided fault detection, installs and upgrades software and routine maintenance to Army personnel computers and work stations. Provided training and supervised Army personnel in various administrative functions. Demonstrated and provided assistance to newly enlisted soldiers on basic weaponry maintenance and living quarter skills. Responsible for the.

Feb 2004 - Sep 2004

Helpdesk/Computer Specialist

Mypcservices

Established a computer technical service in which I provide customer service and technical expertise to my commercial and residential clients. Performs a variety of tasks including diagnosing software problems, resolving hardware related issues, assemble computer systems and replace hardware components. Establish computer network systems and website.

Jan 2001 - Feb 2004

Computer Specialist And Technical Service/Sales Representative

Cyberwarehouse

Served as a computer technician that repaired and maintained various commercial brands such as Gateway, Compaq, and IBM machines as well as custom builds. Performed a variety of tasks including diagnosing software problems, resolving hardware related issues, assembled computer systems and replaced hardware components. Upgraded and installed Windows.

Jan 2001 - Dec 2001

Account Collections Representative/Document Imaging Specialist

Pennsylvania Higher Education Assistance Association (Pheaa)

Served as a collections and accounts payable representative. Interacted with clients regarding overdue education loans. Provided recommendations to clients on how to satisfy loan obligations. Monitored the status of loan obligations, once the client entered a loan payment program. Responsible in retrieving thousands of dollars in back due loans. Utilized.

Jan 2000 - Nov 2001

Computer Consultant And Technical Customer Service Support

Cpu Wholesale Computers

Assisted both business and walk-in clients in their selection of custom-built computer systems that would suit their needs. Assisted the technical customer service support center during times of under staffing. I provided training to new employees and helped develop various operational documents for in-house use.

Jan 2000 - Jan 2001

Level 2 Technical Support Representative

Provided customer service and technical expertise to clients involving a multitude of technical issues, some of which related to modems, networking with the operating systems (OS), or front-end software. Worked in a call center environment where I was responsible for incoming and outbound calls. I can properly diagnose and repair the following operating.

Jan 1998 - Jan 2000
Team & coworkers

Colleagues at The Johns Hopkins University Applied Physics Laboratory

Other employees you can reach at jhuapl.edu. View company contacts for 5538 employees →

3 education records

Joel Medina education

Associate Degree Equivalent, Aviation Technology, 3.4

Activities and Societies: Shoto Kan Karate Class Total Credit hours earned semester: 87, Graduated, 1990, Milton Hershey.

Diploma, Automobile/Automotive Mechanics Technology/Technician, 3.7

Milton Hershey School

Activities and Societies: Cross Country Running Automative Technology

FAQ

Frequently asked questions about Joel Medina

Quick answers generated from the profile data available on this page.

What company does Joel Medina work for?

Joel Medina works for The Johns Hopkins University Applied Physics Laboratory.

What is Joel Medina's role at The Johns Hopkins University Applied Physics Laboratory?

Joel Medina is listed as Senior Help Desk Technician at The Johns Hopkins University Applied Physics Laboratory.

What is Joel Medina's email address?

AeroLeads has found 1 work email signal at @technicacorp.com for Joel Medina at The Johns Hopkins University Applied Physics Laboratory.

What is Joel Medina's phone number?

AeroLeads has found 2 phone signal(s) with area code 505 for Joel Medina at The Johns Hopkins University Applied Physics Laboratory.

Where is Joel Medina based?

Joel Medina is based in Laurel, Maryland, United States while working with The Johns Hopkins University Applied Physics Laboratory.

What companies has Joel Medina worked for?

Joel Medina has worked for The Johns Hopkins University Applied Physics Laboratory, Technica Corporation, The Center For Organizational Excellence, Inc., The Kemtah Group, Inc., and Defense Civilian Personel Management Services.

Who are Joel Medina's colleagues at The Johns Hopkins University Applied Physics Laboratory?

Joel Medina's colleagues at The Johns Hopkins University Applied Physics Laboratory include Andrew Kullman, Anthony Sciola, Carol Nolf, Esraa Magdy, and Peter Klinstiver.

How can I contact Joel Medina?

You can use AeroLeads to view verified contact signals for Joel Medina at The Johns Hopkins University Applied Physics Laboratory, including work email, phone, and LinkedIn data when available.

What schools did Joel Medina attend?

Joel Medina holds Associate Degree Equivalent, Aviation Technology, 3.4 from Pennsylvania College Of Technology.

What skills is Joel Medina known for?

Joel Medina is listed with skills including Troubleshooting, Windows 7, Networking, Help Desk Support, Windows, Software Documentation, Active Directory, and Technical Support.

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