Liliana-Ruxandra Hetea Email & Phone Number

Cluj, Romania

Cluj-Napoca, Cluj, Romania

Cluj-Napoca, Cluj, Romania

- Maintain an organized and clean store environment to ensure customer satisfaction.- Assist customers with locating items, answering questions about products, and offering suggestions for additional purchases.- Process payments accurately and efficiently using the point-of-sale system.- Ensure that all merchandise is properly tagged and priced.- Receive shipments of new inventory and restock shelves as needed.- Monitor stock levels and report any discrepancies to management.

Cluj-Napoca, Cluj, Romania

- Our family business, founded on a shared passion and nurtured by our collective expertise, was brought to fruition through strategic application for European funding, hinged on rigorous adherence to regulations and unwavering dedication over an extended period.- My responsibilities spanned the entire product lifecycle, from conceptualization to execution, as I meticulously curated new fabrics and textiles and developed intricate patterns, for every new collection or regarding a customize garment.- Operating at the intersection of fashion and technology, I remained attuned to evolving trends in fitting and image, constantly adapting our offerings to align with industry preferences.- My immersion in the technical realm saw me master the art of precision garment cutting and tailoring, catering to individual client specifications while also adhering to standardized clothing measurements.- In addition to my craftsmanship, I undertook the challenge of enhancing our digital presence.- Leveraging platforms such as Wix.com and Shopify.com, I succeeded in crafting an engaging and functional website, significantly boosting sales by an impressive 30% upon transitioning to Shopify.- The technology-driven facet of my role encompassed continuous Shopify upkeep, featuring novel functionalities and real-time stock updates.- Seamlessly connecting these features to our social media accounts facilitated targeted advertising and marketing campaigns, contributing to our brand's visibility and engagement.- I embraced the responsibility of liaising with institutional representatives, ensuring strict compliance with project regulations, this multifaceted role necessitated deft coordination, innovation, and an unwavering commitment to upholding the business's ideals.- In encapsulating my journey, I have not only honed my technical aptitude but have fostered an intricate understanding of the synergy between creativity, business acumen, and technology.

Romania

- Leveraging my leadership prowess, I developed and supervised staff through comprehensive orientations, training, and ongoing support. - Imbued with a profound commitment to excellence, I closely monitored team performance, identifying areas for improvement and adeptly managing change to drive progress.- Collaborating directly with Senior Managers and Product Managers, I contributed to shaping the shop's strategic vision, employing my acumen for strategy development and execution. - My exceptional interpersonal and relationship-building skills were pivotal in creating positive and empowering work environments, offering unwavering support and guidance to my team.- Used outstanding interpersonal and relationship-building skills to engageand motivate teams throughout intensive training programs.- I spearheaded the training of 10 shop managers across Romania, a task that honed my ability to transmit complex information effectively and promote learning.- Notably, I achieved the remarkable feat of elevating Shop Ranking by one position within a year, attesting to my strategic acumen and effective leadership.- Operating within a diverse team of over 13 members, my role was both individual and interdependent, reminiscent of the cross-functional teams found in tech companies.- Much like the MVP philosophy in tech, I embraced a parallel concept - ensuring a seamless and visually appealing shopping experience for customers, even when facing challenges like stock shortages or personnel constraints.- This experience honed my problem-solving skills and reinforced my commitment to delivering results under diverse conditions.- Employing a collaborative approach akin to the Agile framework, my team dynamically replaced sold-out products with high-ranking alternatives, all while maintaining impeccable visual standards.

Cluj-Napoca, Cluj, Romania

- Monitored, documented and controlled the availability of the shop stock- Used effective leadership skills and explicit instruction to motivate teamsto finish tasks on time and to high-quality standards.- Enforced team compliance with health and safety requirements tomaintain standards.- Reduced employment rotation by 20%.- Assessed customer needs through clear communication, anticipating andresponding appropriately to queries, generating positive customerfeedback.- Explained products' benefits and value, engaging customers in new stockto drive sales.- Processed cash and card payments during busy shopping periods tominimize customer waiting times.

Cluj-Napoca, Cluj, Romania

- Customized customer experiences to build brand loyalty.- Improved client consultations and determined needs through teammanagement.- Assisted team members and customers in finding products.

Cluj-Napoca, Cluj, Romania

- Provided helpful, attentive sales support to generate positive customerfeedback.- Opened new merchandise boxes and stocked sales floor racks and shelveswith the latest items.- Processed multiple daily stock deliveries to maintain accurate ordernumbers and inventory records.

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