Lili Young Email and Phone Number
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As a solution and results-driven professional with a background in sales, telecommunications, and relationship management, I am highly successful at building and maintaining relationships that drive revenue growth and the organization’s brand. With a reputation of delivering exceptional customer service and innovative solutions, I develop and succeed on inspiring and motivating teams, coaching employees, and leading by example.CORE SKILLS:• Solution Selling• Account Management and Retention• Business Development • Relationship Management• VoIP and Telecommunications• Business and Revenue Growth• Strategic Communication• Strategic Business Acumen • Training and Leadership• Project CoordinationSpecialties:Vendor management, cross-functional team leadership, hiring, recruiting, training, employee development, scheduling, customer service, team building, visual merchandising, leadership development, loss prevention, building customer relationships, prospecting, and B2B sales.
City View Plumbing & Heating
View- Website:
- CityViewPlumbing.com
- Employees:
- 8
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Dispatch And Customer Success ManagerCity View Plumbing & HeatingSaint Paul, Mn, Us -
Dispatch & Customer Success ManagerCity View Plumbing & Heating Sep 2023 - PresentMinneapolis, Minnesota, United States -
Senior Account ExecutiveConsolidated Communications Feb 2022 - Aug 2023 -
Account DirectorPopp Communications Jan 2019 - Feb 2022 -
Associate ManagerUnder Armour Feb 2018 - Jan 2019Leadership:• Motivate and inspire team through company’s vision and purpose • Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.• Train and develop team on business acumen to drive business performance.• Effectively communicate with the management team to align and help drive business strategy.Operations: • Ensure store audit compliance and shrink results meet company loss prevention standards.• Manage payroll and schedule adjustments effectively to maximize productivity to achieve payroll and sales targets.• Oversee and ensure efficiency of all daily operational procedures.Talent:• Recruit, hire, develop and retain a high performing store team.• Teach, train and coach the store team through successful completion of Division of Responsibilities (DOR) to develop future leaders for the company.• Support succession plans to ensure career paths for all teammates; encourage teammates to pursue internal opportunities.Merchandising: • Partner with Merchandising DOR to ensure all aspects of replenishment are properly executed - Fill the Floor, power closes, power opens and merchandise adjustments.• Lead and support efficient and effective day to day store merchandising by ensuring that the store team understands and maintains Under Armour brand standards and sell through adjustments are held true to the Floor Set overview.• Perform “level-sets” and make sure the store is replenished by pushing all goods to the floor. -
Smb Market DevelopmentConcur Feb 2017 - Jul 2017• Support the Marketing and Sales departments through lead generation. Includes qualification of all inbound and outbound leads via the phone, web, email, corporate events and direct mail campaigns. • Build relationships with key decision makers at targeted accounts, identifying their business needs• Overcome objections and effectively communicate Concur’s value propositions to key decision makers regarding appropriate Concur product offerings• Build and maintain strong relationship with sales team through clear communication and follow-up• Maintain up-to-date and extensive knowledge of all Concur product offerings• Stay current on industry trends and maintain extensive knowledge of competitor’s product offerings • Actively participate in the innovation of new techniques and strategies to secure new accounts• Achieve monthly pipeline goals set by sales management -
Network Account ManagerPopp Communications 2012 - Jan 2017• Manage and grow accounts by being the technology communications liaison for their business. • Provide a customized client experience by strategically planning and collaborating with POPP’s Network Account Management Department, Network Design Specialists, and 3rd party vendors.• Assist customers with technical support on their telephone hardware equipment, firewalls, in-house servers, etc.• Drive profit and ROI through building customer, vendor, and internal cross department relationships, making positive customer interactions, and keeping up to date with the most advanced and release technology. • Achieved 2013-2014 President’s Club award for sales performance in the company. • Collaborate with POPP’s Systems Design Specialist, firewall engineers, and higher management personnel to offer a full service solution. -
Network Design SpecialistPopp Communications Apr 2012 - Sep 2013• Designed voice and data networks for small to medium size businesses in the twin cities metro area. • Built relationships and drove client business by professionally communicating via phone, email, and in person meetings. • Provided strategic advice to prospective business owners on how to use their network configurations to receive the best ROI. • Communicated with prospective business owners via phone, email, and in person meetings. • Prepared and delivered custom presentations, to business owners, Presidents, and IT professionals. • Collaborated with POPP’s Systems Design Specialist, firewall engineers, and higher management personnel to offer a full service solution. -
Assistant ManagerWhite House Black Market 2008 - 2012• Coordinated events at the store to increase customer loyalty and profitable sales. • Managed visual merchandising at a district wide level.• Assisted with hiring and training management talent for the district of Minnesota, Iowa, and Wisconsin.• Responsible for 2011 success; had triple digit increases in key performance indicators, last year sales, and sales plan for the year.• Daily operations such as scheduling, inventory, supply orders, auditing, and associate observations, and coaching in the moment amongst associates and between management -
MangementExpress 2007 - 2008• Coached and trained store associates, hired new associates and managed schedules• Assisted the Store Manager in managing the operational execution of the store to ensure positive customer experiences and to drive profitable top-line sales growth• Responsible for the visual and merchandising aspect of the store and managing the logistical process.• Provided excellent customer service and assisted customers in purchases, returns and exchanges
Lili Young Skills
Lili Young Education Details
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Business Management -
Orono High School
Frequently Asked Questions about Lili Young
What company does Lili Young work for?
Lili Young works for City View Plumbing & Heating
What is Lili Young's role at the current company?
Lili Young's current role is Dispatch and Customer Success Manager.
What is Lili Young's email address?
Lili Young's email address is ly****@****opp.com
What is Lili Young's direct phone number?
Lili Young's direct phone number is +176379*****
What schools did Lili Young attend?
Lili Young attended Rasmussen College, Orono High School.
What skills is Lili Young known for?
Lili Young has skills like Customer Service, Team Building, Sales, Merchandising, Microsoft Word, Microsoft Office, Account Management, Coaching, Recruiting, Visual Merchandising, Store Management, Management.
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Lili Young
Project Interior Specialist-Sales, Design, Project Management At Lowe'S Companies, Inc.Scottsdale, Az2live.com, homesmart.com -
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