- Experienced in a call center environment managing sales/marketing/closing techniques to attract students to online higher education through phone calls, texts, emails & utilization of Salesforce (CRM).- Executed organizational strategies & collaborative campaigns resulting in efficient office turnaround & team morale.- Attained strong organizational & efficient time management skills used to work in high-pressure situations, set priorities, & be a self-starter in order to adhere to both fluid & fixed deadlines & meet monthly & quarterly goals.- Provided professional, prompt, & courteous service to 80+ clients in a timely manner & handled 50+ monthly applications, transcripts, documents, & emails.- Cultivated excellent teamwork by developing & shaping good relations with coworkers & building culture.

- Rotated quarterly between director & leadership roles including Speaker Coordinator, Registrar, Hospitality Director, Events Director, School Secretary, & School Staff.- Sustained inter-departmental interaction & collaboration to ensure timely completion & execution of projects.- Developed & revised existing internal & interdepartmental manuals.- Coordinated, planned, & executed 20+ events per year for 100+ guests keeping in mind budget & time.- Maintained a personal blog, church presentations & mail/email correspondence to aid in updating supporters & fundraising.

- Worked 40-50 hours a week assisting in organizing & filing confidential contracts/documents/other paperwork, answering phone calls, & handling community fund tickets.- Aided in planning sporting events for the city including the All-America Golf Classic, Don Haskins Men's Basketball Invitational, Annual Sun Bowl Football Game, & Thanksgiving Day Parade.

Worked an average of 40-45 hours a week in the Kids Crew Event department planning kids’ events, setting up and taking part in activities for hotel guests, putting away inventory, preparing large quantities of bags for guests each week, and learning the inner workings of a large scale resort from all aspects of the business

- Worked an average of 20 hours a week creating beverages, working registers/coffee & blending machines, & building customer services skills.- Gained experience in finding solutions for unsatisfied customers.- Expanded multi-tasking skills while in a fast pace environment.- Worked effectively in teams contributing ideas to help better the company.