Lilia Kaluga Email and Phone Number
With extensive experience in project management for custom software development, I specialize in coordinating diverse development teams to deliver tailored solutions that meet clients' specific requirements. Key Skills of our development team:• Vue, React: Proficient in leveraging Vue.js and React.js frameworks to develop dynamic and responsive user interfaces.• PHP, Laravel, Symfony: Extensive experience in PHP development, particularly with Laravel and Symfony frameworks, for robust backend solutions.• Frontend Development: Skilled in frontend technologies to create intuitive and visually appealing interfaces.• Custom CRM Development: Expertise in crafting customized CRM solutions to streamline client relationship management processes.• Web App Development: Proficient in developing scalable web applications to meet clients' specific requirements.• Custom Software Solutions: Specialized in conceptualizing, designing, and implementing bespoke software solutions tailored to clients' business needs.• Customized Chatbot Development: Capable of developing tailored chatbot solutions to automate customer interactions and enhance user experience.• UI/UX Design: Well-versed in UI/UX design principles to create engaging and user-friendly interfaces.• Flutter: Competent in utilizing Flutter framework for cross-platform app development.• Python/Flask: Skilled in Python programming language and Flask framework for building web applications and APIs.• Java/Kotlin: Proficient in Java and Kotlin for Android application development.• Hybrid Development: Experience in hybrid app development to ensure compatibility across multiple platforms.Let's connect and explore opportunities to collaborate, share insights, and help each other succeed. Feel free to reach out, and let's start a conversation!
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Business Development ManagerInetra Feb 2024 - PresentCyprus• Selling company services for external development, focusing on software development for third-party clients.• Managing projects at every stage, from conceptualization to final product delivery.• Engaging with prominent clients such as CIOs, managers, and business owners to understand their needs.• Conducting meetings and delivering presentations to articulate the value proposition of our services.• Collaborating with international clients, demonstrating proficiency in cross-cultural communication and fostering successful partnerships.
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Director Of Business Strategy & SalesItwis Aug 2022 - Jan 2024KazakhstanRole and responsibilities:• Active search for new clients, lead generation on Upwork, LinkedIn• Attracting large clients in the segment of small and medium-sized enterprises• Negotiations on Zoom with potential clients from the USA, Australia, UK, India, etc.• Participation in business events (CodeFest, MyBusiness)Achievements:• Gained 14k USD• Increased the pool of potential clients -
Sales RepresentativeUps Aug 2021 - Jul 2022RussiaRole and responsibilities:• Implemented the sales plan to attract new clients “Cold calling” 30 calls per day (Salesforce)• Coordinated issues of payment of bills, organization of delivery, location of cargo, delivery time• Advised clients on customs clearance issues (import, export)• Regulated reporting (daily: report on calls 30/day, report on new sales 2/day, report on sending offers 5/day, entering 30 calls into Salesforce, daily entering/tracking Salesforce; weekly: report on lead processing, report on offers sent, sold offers sold, shipments made, report on new clients achieved)• Interacted with company agents, company brokers, etc.• Negotiated the cost taking into account the profitability of the companyAccomplishments:• Regular fulfillment/exceeding of sales plans: EXP 170%, IMP 160%, DOM 97%• Brought 13 mln. RUR of income to the company -
Export Sales ManagerTmf Sep 2018 - Oct 2019Russia, NovosibirskRole and responsibilities: • Sent commercial offers, invoices to customers, concluded contracts(in English / Russian)• Negotiated with managing directors, business owners, chiefs of DIY companies• Correspondence in English, translated technical documentation, Contracts/Operating Manuals, Price lists, commercial offers• Tracked customers’ payments and debts• Managed and resolved conflict situations Accomplishments: • Entered into a cooperation agreement with a DIY company (Finland) and a b2b company (Norway)• Doubled income per year in the territory of responsibility• Improved relations with the main distributor (Latvia), prevented loss of the leading customer
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International Sales ManagerBiokvant Ltd. Jul 2017 - Sep 2018NovosibirskRole and responsibilities: • Searched for potential end customers (naturopaths, homeopaths, holistic practitioners etc.)• Created a customer base from the beginning (Germany, France, Spain etc.) 2500 leads• Sent commercial offers, invoices to customers, concluded contracts • Presentations in Skype in English/German (1-5 presentations a day)• Correspondence in English/German, translated newsletters, created scripts English/GermanAccomplishments: • Found 80000 potential leads• Brought the revenue of 4.5 mln. Rubles (300-900 thousand rubles per month) to the company
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Commercial Department SpecialistLommeta Jan 2016 - Jul 2017Novosibirsk Region, Russian FederationRole and responsibilities: • Sent commercial offers, invoices to customers, concluded contracts• Created a customer base from the beginning• Participated in Exhibitions (SibBuild, HeliRussia 2016)• Negotiated with foreign suppliers • Correspondence in English, translated technical documentation, Contracts etc.Accomplishments: • Created a new website http://tdlommeta.ru/
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Airfreight Sales ManagerSts Logistics Oct 2015 - Jan 2016NovosibirskRole and responsibilities: • Cold calls, determining customer’s needs and requirements in logistics services• Sent offers, invoices to customers commercial, concluded contracts • Oversaw issues of loading/unloading of materials to ensure necessary safety and precautions• Supervised and controlled dispatch operations of goods and materials• Negotiated rates with carriers and determined airfreight pricing • Ensured optimal customer satisfaction through regular client contact• Weekly and monthly reportsAccomplishments: • Successfully executed sales plan 7500 euro/month
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Sales EngineerBosch Rexroth Russia Mar 2011 - Sep 2015Novosibirsk Region, Russian Federation• Sent commercial offers to customers, invoices, concluded contracts • Tracked customers’ payments and debts• Interacted with other departments• Administrative functioning in the branch -
International Sales ManagerSun Innovations Sep 2009 - Sep 2010Novosibirsk Region, Russian FederationRole and responsibilities: • Searched for potential end customers (cold calls, Do-it-yourself market research)• Dealer's network development (negotiations, business correspondence) • Established and maintained strong client relationships• Managed and resolved conflict situations • Handled paper work (custom documents, contracts etc)• Participated in World Exhibitions • Everyday reports and planningAccomplishments: • Obtained experience of difficult negotiations, kept key customers and reestablished relationships with “difficult” dealers (Poland, Czech Republic, Azerbeijan)• Increased sales volumes on the territory of Czech Republic, Azerbaijan• Provided quick and clear transfer of customer base with the help of work in CRM
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Sales ManagerTrial-Avto Ooo Jul 2008 - Jan 2009Novosibirsk Region, Russian FederationRole and responsibilities: • Cold calls, gained new customers (Siberian Region – Kemerovo, Novokuznetsk, Altai region) • Created a large customer base from the beginning• Negotiated with managing directors, engineers, chiefs of building companies• Concluded treaties, sold machines from the warehouse• Everyday reports to the chief of salesAccomplishments: • Successfully sold new machinery, increased the sales volumes at 10 ml. rubles • Created a large customer base in Altai region, Kemerovo, Novokuznetsk, Novosibirsk
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Assistant ManagerEvropa Lift, Ooo Jan 2008 - Jun 2008Novosibirsk Region, Russian FederationRole and responsibilities: • Correspondence in English, translating technical documentation, documents management• Monitored of competitor prices, analyzed and created own prices• Customer base maintenance (1C 8.0)• Cold calls – active selling, enlarging customer base (Tyumen)Accomplishments: • Created logo and corporate identity for the company• Conducted marketing research on the prospects of service and formed the new pricing policy• Established contacts with suppliers from Germany and Slovakia
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Sales Manager Assitant (Idm)Rehau Jan 2006 - Dec 2007Novosibirsk Region, Russian FederationRole and responsibilities: • Consulted customers on the phone • Client base maintenance (Excel)• Supplied customers with promotional materials and information about assortment • Analyzed customers’ buying volumes and defined the assortment supply for each customer• Received requests, traced shipping, controlled debtor liabilities (1C, Excel)• Made account and invoices out (Operating in a German Logistics programme – Artikel Lager Neu)• Data processing, analyzing and maintenance of warehouse (availability, arrival, making inventories, dealing with a long-term stock)• Solved claims of clients, dealers; worked in IRIS (Integriertes Reklamations-Informations System)• correspondence in German and English (Lotus Notes)Accomplishments: • Organized quick and clear process of resolving claims on the territory of Siberian region • Organized constant stable availability of goods necessary for each dealer• Minimized old stock on the warehouse• Provided updating of the corporate newspaper in Siberian region
Lilia Kaluga Education Details
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Berlin Humboldt UniversityAgricultural Management -
Novosibirsk State Agricultural UniversityAgricultural Management
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Novosibirsk State Pedagogical UniversityEnglish, German
Frequently Asked Questions about Lilia Kaluga
What company does Lilia Kaluga work for?
Lilia Kaluga works for Inetra
What is Lilia Kaluga's role at the current company?
Lilia Kaluga's current role is Driving Growth & Efficiency in IT Outsourcing | Strategic Biz Dev.
What schools did Lilia Kaluga attend?
Lilia Kaluga attended Berlin Humboldt University, Novosibirsk State Agricultural University, Novosibirsk State Pedagogical University.
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