Lilia Lastra Email & Phone Number

Saint John, New Brunswick, Canada

• Process all donations received to support Saint John Regional Hospital which includes online donations, cash, cheques, payroll donations, and monthly credit card donations.• Ensure tax receipts and acknowledgment letters are issued for donations received.• Manage accurate records about funds, campaigns, and appeal codes as established by the Saint John Regional Hospital Foundation to ensure useful tracking and reporting.• Ensure the effective day-to-day operation and maintenance of the company’s CRM.• Responsible for importing gift information from multiple sources including daily cash deposits, online donations, direct mail solicitations as well as wire and stock donations.• Answering donor calls and providing the requested information promptly and accurately.

Moncton, New Brunswick, Canada

• Provided support to the Exxon Mobil supply chain of fuels by answering inquiries, troubleshooting customer problems, and taking requests.• Ensured that customer provides and sends all documentation required complying with legal requirements.• Efficiently communicate the terminal status to the customer and maintain the supply chain.• Performed tasks of high complexity and difficulty, assuming responsibility for customer accounts research. Including supervision, training, and mentoring to other support staff.

Colombia

• Ensure the efficient execution of business plans in order to meet future brand expectations and targets associated with Cerrejón's marketing strategy. Also take part in the development of short-term tactical Sales and Brand Management marketing plans. • Ensures brand integrity by guiding efforts across multiple channels and functions. Supports the development and execution of offline/traditional, digital, and paid social advertising programs for the business.• Management of media campaigns from the beginning to the end and responsible for the execution across all media channels.

Colombia

• Design, implement and execute the plan associated with Cerrejón's marketing strategy, coordinating structured plans and segmented according to the key audiences of the company in digital communication. • Planning of technical, academic and tourist visits, in forums, events and through advertising campaigns and supervising the activities associated with the proper use of the Cerrejón brand internally and externally, to contribute to the strengthening of corporate reputation.

Higher National Diploma, Senior Management In Corporate Reputation

Analyze the different factors that originate the corporate reputation in the different areas of the life of a company; In addition, it.

Bachelor'S Degree In Social Communication

To be critical, creative, ethical and socially responsible professionals with the capacity to generate strategies, content and projects.

Diploma In Photography

Photography proposes new explorations of art and, in turn, provides the technical resources and manual dexterity ensuring the achievement.