Lilian Akeyo Email and Phone Number

Human Resource Management

Managing employee relations and recruitment, training and policy formulation

• Recruits, interviews, hires, and trains new staff in the department. • Oversees the daily workflow of the HR department• Oversight & Support role to the Office Administrators• Provides constructive and timely performance evaluations. • Handles discipline and termination of employees in accordance with company policy and labor standards as per the Kenyan Employment Act.• Payroll management including statutory processing as per regulatory requirements• Oversees employee disciplinary meetings, terminations, and investigations.• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.• Support the office administrators in the purchase approval flow (Quotation Review & Supplier evaluation)• Maintains compliance with Kenyan labor laws and regulations and recommended best practices; review policies and practices to maintain compliance.• Organize learning and development programs, workshops and initiatives that provide internal development opportunities for employees.

• HR - Recruitment, training, mentoring and motivating staff• Finance - Invoicing, managing margins, managing costs, budgeting and forecasting.• Project delivery - quality assurance and relationship management for clients, suppliers and other stakeholders• Administrative - Ensuring that the team has all resources needed to deliver on their roles.• Strategic planning - operational plans and strategies for optimal performance

Overseeing employees and guest-related queries

In charge of all Office administrative duties inclusive or PR and Marketing Campaigns

 Offering customer service by ensuring all customer needs are met to their satisfaction. Booking flights and making hotel reservations for all our overseas guests from our headquarters and other sister companies Preparing for meetings and organizing program for all the managers and directors. Managing incoming and outgoing calls from suppliers, customers, and other Selecta branches. Maintaining good customer relations with all our clients. Ordering and issuing of office stationary to the entire farm from the field workers to the management Ensuring that all bills are paid on time i.e. telephone bills, electricity bills, Kenya shell membership bills for the managers vehicles etc Setting up meeting programmes and minute writing for the meetings.• Purchasing and supplies:  Getting quotation requests from all departments and comparing prices from different suppliers, preparing the orders through LPO’s, following up on deliveries and making sure the orders are delivered on time. Coordinating with the stores and the accounts departments to ensure that goods ordered for are delivered in the right quality, quantity, and at the write time. These responsibilities have sharpened my communication, negotiating and customer service skills to a great extent.• Additional responsibilities Implementing changes when approved. Secretary of the health and safety committee of Selecta Kenya and duties involved preparing minutes for the meetings and organizing for training for all the Health and Safety committee members annually.

. Introduction of a new product into the market and selling and marketing it in all major super markets of Nairobi.• Customer service, sales and marketing of perishables products• Report writing on daily business data acquired from field work • Market research, gathering customer response and complaints and reporting to the marketing manager.• Public relations and weekly promotions of our products.