We support businesses who find themselves balancing both professional responsibilities and daily administrative tasks.

This role involved the coordination of the Yellow book delivery (nationwide). This involved shortlisting and selecting distribution groups and managing the delivery of the book to households. I managed the logistical movement of the books from the printer to their destination depot and then collaborated with the respective depot to have the books either picked up or delivered to each distribution group. I was responsible for receiving and processing each groups invoice for payment as well as all other general administration tasks i.e., Filing, answering phone calls/emails.

Managing Enrolments, attendance records using infocare. General Administration i.e., Filing, answering phone calls/emails and Data management. Office administration and promoting the center in a positive and professional manner.

In this role I managed multiple patient waitlists and scheduled patient appointments. This involved making and receiving phone call daily. Full responsibility of the complete process starting from logging the referral to the appointment with a specialist.

Taking inbound calls and emails from customers. Processing Credit card payments and distribution requests. Consulting and liaising with Sales reps to resolve customer issues whilst using multiple systems to efficiently answer all customer enquiries.

This role consisted of taking inbound calls from customers and our delivery contractors for the book delivery (nationwide). Running reports to send via email or fax to our contractors daily and data management using the DMS system with all the customers details and delivery requirements. Printing and compiling all distribution kits for the contractors nationwide.