Liliana E. Email & Phone Number

Ciudad De Mexico

Ciudad De México Y Alrededores, México

• In charge of following the process of creation of sales orders for projects of Engineering, equipment and services in SAP.• Function of invoicing including credit/debit memos.• Giving support to other departments about the sales orders, invoices, billing milestones, bank guarantees process and disputes with customers.

• Responsible of report generation and documentation of entrance and outflows of money through banks and cash flow.• Assistance regarding supplier payments and reception of invoices.• Assistance in collection and creation of invoices.• Responsible of payroll report, review of workers' reimbursements and application of both payments.• Assistance with registration and cancelation of workers at IMSS.

• Personal assistance to franchisees and managers from 50 locations through Mexico regarding: brand quality standards and guidelines, the franchise ERP, imports process and tracking, build out process for new locations and procurement.• Assessment to users regarding doubts, complaints or suggestions about the brand and clubs.• Responsible of report generation and internal documents for Corporate office in USA and Mexico.• Design and production of graphics and advertising materials, both online and printed.• Adaptation and translation of materials, such as: manuals, presentations, communications and reports from English to Spanish and vice versa.• Head of training for the operation system, brand guidelines and best practices for owners and managers.• In charge of accounts receivable collection (royalties), access cards inventories and supplies logistics for the stores.• Responsible for the Corporate back office regarding purchases, parcel shipments, service providers and suppliers.

• Advise the licensees regarding the art and systems usage of the Studios (Universal, 20th Century Fox, Rovio, Pop Cap, Real Madrid FC, UFC Network, CTW Sesame Street, MGA Entertainment, Ducati, King Digital Entertainment Plc, King Features Entertainment, Precious Moments Inc. and Global Merchandising Services Ltd).• Provide support to licensees when different situations or problems arise regarding approvals from the Studios.• Follow up the approval process of different products in hardlines and softlines categories.• Be a mediator between licensees and Studios when for the revision and approval processes.

Agustín Delgado No. 27 A Col. Tránsito

• Creation of flyers of the different tours that were offered.• Maintenance of the web page• Management assistance: Creating databases, conducting surveys, searching marketing strategies.

Blvd. Adolfo Ruíz Cortínez No. 3642, Col. Jardines Del Pedregal

• Create the income, adjustments and monthly closing reports regarding sales and maintenance fees.• Data bases administrator.• Apply interest adjustments and discounts in payments.• Provide support to departments regarding adjustments of payments and fees policies.• Audits and information arrangement in the systems (RCC, TSW and Concord).• Provide support to members and sales rooms regarding doubts, complaints and suggestions concerning maintenance fees, debts, sales and general services.• Collection of maintenance fees to members.

Licenciatura, Administración Y Mercadotecnia

Licenciatura, Diseño Gráfico