• Responsible for the strategic direction, student outcomes, advising processes and overall management of the advising portfolio.• Leads cross-functional project teams to ensure a collaborative and unified program planning approach.• Provides leadership and individual performance management to a team of professional staff.• Acts as a leader in international education at the post-secondary level, and collaborate across sectors to facilitate student and program success.• Works collaboratively with partners across campus to determine and implement internationalization goals, and fosters an international dimension within the University and the local community.• Liaises with a variety of government stakeholders including, IRCC, MSP, CBIE and other relevant regional and national groups to maintain a high standard of professional practice.• Provides accurate, timely, and sensitive assistance to international students related to study and work permits, visas, health insurance, employment, student life, cultural adjustment, and related issues.• Plans and implements University-wide immigration-related practices that are consistent and in line with immigration legislation, regulations and policies.• Develops and implements a strategy to share results and raise awareness of the impact of immigration and health insurance on international student success and well-being.• Provides legal interpretation and consultation to UBC departments and staff regarding international students immigration status, both case-specific and to inform policy and guidelines.• Writes professional communications to visa offices, immigration program managers and CBSA regarding student applications and intervenes in cases where needed.• Interprets and complies with IRPA/IRPR; IRCC Operational Manuals and Bulletins; CICC policies and Codes of Ethics; and privacy legislation.

* Deliver case specific advising and lead/implement university-wide practices specifically with regard to study and work permits, visas, health insurance, employment, student life, cultural adjustment, dependents and related issues* Maintain the highest standard of immigration advising to UBC international students* Provide information and advice to students regarding immigration status and permit and visa applications, as well as review student and family permit and visa applications* Write professional communications to visa offices, immigration program managers and CBSA regarding student applications and intervene in cases where mistakes may have been made or where certain cases require special attention* Conduct detailed research; interpret legislation, regulations and policies; define practices for UBC and communicate the findings and practices* Plan and implement University-wide immigration-related communications and practices that are accurate, consistent and in line with immigration legislation, regulations and policies* Liaise with and provide leadership to other staff on campus to provide seamless support and services for international students* Manage complex cases involving students' immigration, wellbeing and other matters* Interpret and comply with IRPA/IRPR/CIC Operational Manuals, Operational Bulletins, ICCRC policies and Codes of Ethics, and privacy legislation* Maintain and update student records according to ICCRC and UBC policies* Manage the university's reputation in all interactions with CIC, CBSA, BC PNP, Service Canada, Health Insurance BC, local MP's office and other government entities as well as CBIE, BCCIE, ICCRC and related organizations* Prepare and submit reports, publications, and other written work as required* Fulfill obligations to the ICCRC and remain in good standing as a Regulated International Student Immigration Advisor

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* Worked directly with international students assisting them understand and navigate through the immigration guidelines as prescribe * Organized and delivered group sessions in order to assist students requesting co-op work permits and post graduate work permits throughout the academic year* Scheduled one-one appointments with students in order to assist with study permit extension requests, temporary resident visa applications and e-ta requests* Provided support for spouses’ open work permit requests, as well as children’s study permit or visitor record applications* Responsible for assisting students to overcome refusal situations and applications that involved restoration of status* Prepared handouts and printable materials to instruct students about the most up-to-date immigration rules and regulations* Assisted students with questions pertaining health insurance – Guard Me or BC MSP* Sent the request for BC MSP to all new students as part of the Orientation Week* Planned, organized and executed the Orientation Weeks that took place three times a year, welcoming around 600 new students in total* Participated in the committee responsible for planning, organizing and executing the Commencement Dinner and Commencement Celebration, which involved around 400 graduating students* Supervised 6 Student Workers and interns providing them with training, instructions, and assistance in planning and executing events on-campus and off-campus* Provided support to the Director of Students Services solving students’ issues and addressing their requests* Provided support to the finance and enrollment office* Organized and maintained the online and physical files of the students’ information

* Plan, publicize and organize on-campus and off-campus student events and activities* Promote Fairleigh Dickinson University in the social media and by that was able to bring three new Brazilians agencies to partner with the institution, contributing to increase the number of students* Provide support to the Director of Students Services solving students issues and addressing their requests, as well as providing support with the MSP applications for the students* Assist in recruitment activities when required* Perform office duties including document filling, emailing, photocopying and faxing* Maintain students information updated at Datatel and Robinson International Education databases* Participate as an Orientation Leader greeting the new students on-campus and promoting a positive and welcoming first arrival at FDU, as well as leading a tour on-campus* Prepare and update notice boards and signs around campus, ensuring students and staff are informed of upcoming activities* Research, plan and coordinate full-day and half-day excursions within the Lower Mainland* Work with the FDU-Vancouver Student Government Association in the planning and execution of appropriate activities

* Provided academic support for undergraduate students, increasing the grades of 3 students by up to 25%* Explained finance concepts and clarify questions* Solved finance problems using Excel, finance calculator and HP12C* Maintained an evaluation of the students’ performance and progress

* Registered the new students' information on QuickBooks, as well as the homestays' information* Fulfilled the invoice and bills regarding each student accommodation service* Generated Credit Memos to the agencies when necessary* Programmed the payment of the bills according to the due dates* Processed all the changes in dates and homestays on QuickBooks and on the electronic and physical files of the students* Fast paced environment that requires focus, concentration and extremely accurate detail oriented skills

* Worked in a sales oriented position selling booths for restaurants, food trucks, services and business organizations for the Carnaval del Sol 2014 event* Identified and organized a list of potential businesses interested in participating* Communicated and interacted with potential businesses owners by phone, email and in person on scheduled meetings* Updated the table of sales with the latest feedback from the vendors of Carnaval del Sol* Capacity to identify the most positive and distinguished features of the product being sold in order to elevate it and close more sales* Worked in a fast paced environment with sales targets to be achieved

* Analyzed accounting and financial records of the company to ensure financial recording accuracy with established accounting standards and internal controls* Prepared detailed reports on audit findings and made recommendations to improve individual or establishment's accounting and management practices* Participated actively in decision-making with management and communicated decisions clearly to staff in order to keep them informed* Supervised other auditors and actively promoted teamwork to achieve goals* Responsible for defining the priorities of each task based on its urgency My experience includes over 5 years of audit experience in increasingly challenging roles. I have been able to advance in my career by demonstrating initiative and the ability to work effectively under pressure. For instance, in my most recent position a senior auditor, I had the opportunity to work independently in a complex environment which strengthened my communication, leadership and organizational skills.My accomplishments include conducting two audit jobs for two different clients - both with referral instructions (Italian GAAP and Singapore GAAP) - without the presence of managers. I performed the review of the reports and conducted the last part of the job directly with the partner and the client. This experience allowed me to expand my ability to make decisions and also required me to discuss topics, in English, about audit points by conference call with the directors of the audited companies. I also planned and fully developed an agreed-upon procedure relating to a company pension fund. This included meeting the legal requirements outlined by the government for the company. I was also responsible for coordinating inventory procedures performed in 64 stores in the retail industry, spread across different states in Brazil.

* Worked as an administrative assistant* Responsible for meeting the students' requests* Promoted researches to measure the satisfaction of the students and evaluated their responses* Responsible for updating the website of the Institution

* Responsible for answering students questions, verifying their homework and providing guidance for next activities* Providing support to students that were taking the Mathematics and the Portuguese courses* Organizing students' schedules and able to deal with young kids and also adults* Responsible for motivating the students to continue enrolling in the course and for maintaining their good standards