Liliane Oliveira Email and Phone Number
Trilingual Customer Service Representative with an extensive experience in relationship management, client support and administrative routines. Skilled in collaborating with cross-functional teams to address and resolve client inquiries, increasing customer satisfaction and improving general business operations. Adaptable and quick learner, adept at strategic planning and nurturing exceptional customer experiences. Proficient in Microsoft Office (Word, Excel, PowerPoint), and other relevant tools. Fluent in English, Spanish and Portuguese.
Brooks Law
View- Website:
- brookslawfirm.com
- Employees:
- 77
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Business Development RepresentativeBrooks LawEverett, Ma, Us -
Paralegal AssistantBrooks Law Firm Pc Feb 2023 - Jul 2023Medford, Massachusetts, United States• Handled management with Brazilian and Hispanic clients. Supported the Paralegals with client communication, document preparation, case research and translation and interpretation when needed. -
Paralegal AssistantBrooks Law Firm Pc Feb 2023 - May 2023Medford, Massachusetts, United States -
Facilities Operations AssistantSoutheastern Janitorial Services Jan 2019 - Jan 2020Charleston, South Carolina Metropolitan Area• Executed meticulous maintenance and cleaning operations, ensuring impeccable condition and functionality of corporate facilities, while skillfully managing inventory and supply requisitions on a daily basis.
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Administrative AssistantSijé Gabinete Psicopedagógico Feb 2008 - Jun 2013Spain• Managed all administrative tasks including filing, data entry, and phone management. Organized and scanned documents in MS Office, including spreadsheets, and reports. • Cultivated a working relationship with suppliers as their direct line of communication to drive long lasting business deals, while also providing dedicated customer service by monitoring communication channels.• Provided operational support in scheduling and calendar management by creating agendas, preparing documents for meetings, and extending support during said meetings to take notes and minutes. -
Customer Service RepresentativeBr Informatica Nov 2001 - Nov 2005Brazil• Provided support in administrative tasks such as filing, sorting, distributing and sending mail and packages, and taking accurate messages for staff and management to facilitate open and speedy communication.• Generated shipment invoices, prepared packages and set up courier deliveries for customers, while supporting the organization and update of schedules as well as monthly calendar obligations for staff.
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Customer Service RepresentativeNobre Odontologia Apr 2001 - Nov 2005Brazil• Monitored communication channels to provide efficient and timely customer support, answering calls and emails to address client inquiries, provide help, deliver information and educate callers.• Demonstrated strong client-facing skills by being the first point of contact with customers, greeting them, answering general questions and directing them to appropriate locations.
Liliane Oliveira Education Details
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Escola Tecnica Federal De CamposArchitectural Engineering -
Business Administration And Management, General
Frequently Asked Questions about Liliane Oliveira
What company does Liliane Oliveira work for?
Liliane Oliveira works for Brooks Law
What is Liliane Oliveira's role at the current company?
Liliane Oliveira's current role is Business Development Representative.
What schools did Liliane Oliveira attend?
Liliane Oliveira attended Escola Tecnica Federal De Campos, Eae Business School.
Not the Liliane Oliveira you were looking for?
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Liliane Oliveira
Phoenix, Az -
1citizensbank.com
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