Liling Chen Email & Phone Number

Singapore

• Engaged with various customers and sought their valuable inputs to facilitate the formulation of policies that are aimed at enhancing the port’s overall competitiveness and efficiency• Organised and analysed historical data to identify meaningful trends in JP’s throughput volume, its major contributors in different product categories, and hypothesised potential threats and opportunities• Assisted with the implementation of JP’s General Tariff Review Initiative which involved finalising the user requirements of the General Cargo New Operating Model to better serve customers’ needs, and preparing presentation materials for the engagement session with MPA and other relevant players

Singapore

• Liaised with pricing departments in different countries to file new refund quantums across all service contracts in pursuit of optimising the pricing strategies within the Intra-Asia market daily• Generated weekly refund quantum reports for Trade VIPs and vessel utilisation reports for review and discussion• Assisted in a project exploring the possibility of a new port of call or service as a solution to the current market outlook by researching and analysing the competitors’ services and their impact on APL’s dedicated Short Sea services, for better positioning of its assets and its ability to capture potential market opportunities

Singapore

• Assisted in developing a carbon emission calculation tool which was subsequently used to generate carbon emission reports for customers with a growing interest in environmental sustainability issues• Tracked and analysed the overall progress, total budget allocation and expenditure, and volunteer involvement rates of the Corporate Social Responsibility projects held across APL offices worldwide• Prepared regulatory update materials such as corporate slides, quarterly newsletters for training purposes

Graduate Diploma In Maritime Law And Arbitration

Graduate Certificate In International Arbitration

Fleximasters In Business And Financial Analytics

Bachelor Of Science With Honours, Second Major In Business (Specialisation In International Trading), Maritime Studies

Gce A Levels