Nov 2020 - Present
AeroLeads people directory · profile
Liling Tay Email & Phone Number
Senior Support Account Manager
at
Sinch
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Support Account Manager
Location
Singapore
Company size
Who is Liling Tay? Overview
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Quick answer
Liling Tay is listed as Senior Support Account Manager at Sinch, a with 759 employees, based in Singapore. AeroLeads shows a matched LinkedIn profile for Liling Tay.
Liling Tay previously worked as Support Account Manager at Sap and Escalation Engineer at Sap. Liling Tay holds Diploma In Computer Information System from Singapore Polytechnic.
Company email context
Email format at Sinch
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Sinch
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Profile bio
About Liling Tay
Liling Tay is a Senior Support Account Manager at Sinch. She possess expertise in escalation, microsoft sql server, troubleshooting, telecommunications, software development and 12 more skills. Colleagues describe her as "I have the good fortune to work with Liling over the past nine years. Liling has proven herself to be highly accountable and professional in engaging with customers. But what struck me the most are firstly, her incredible technical knowledge, and secondly, her willingness to assist outside office hours. There were several occassions where we needed domain expert on an urgent call, and Liling was always happy to step up to help. Very pleasant to work with. One of the best Account Support… Show more" and "The first thing that stands out about Li Ling is how full of energy and passionate she is. As a result, there was never a dull moment when I was a part of the banking team together with Li Ling, we worked hard and played hard too. Brilliantly clever, funny and respectful, Li Ling has all of the qualities and attributes of a fantastic support manager. "
Listed skills include Escalation, Microsoft Sql Server, Troubleshooting, Telecommunications, and 13 others.
Current workplace
Liling Tay's current company
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Sinch
5 roles · 31 years
Liling Tay work experience
A career timeline built from the work history available for this profile.
Jan 2018 - Nov 2020
Escalation Engineer
Responsible for the 2nd level escalation of Service Desk in Asia Time Zone.Backup role for Support Account Manager and Mentors when they are away.Provide fast and accurate information to the Account Managers / Customers on escalated ticket.
2008 - Jan 2018
Technical Consultant
Ditium Technologies Pte Ltd
Responsible for coordinating resources for post-sales support for multi-site PLCM to sure to ensure profitability and timeliness of projects. Conduct status meetings and customer reviews to ensure continuous design improvements. Provide detailed summaries to senior level management, and conduct post-implementation analyses to determine areas for improvement. Responsible for key documentation and test plan structures to ensure business continuity and stability. Support key accounts by providing fast response and resolution to problems.
2000 - 2008
~8 yrs
Senior Product Specialist
Infofax Services (S) Pte Ltd
Provided remote and on-site service and support for local and international customers, including 2nd line support for resellers. Provide all aspects of system support services for the production/development environments for clients including operating system support, upgrades, problem detection and resolution, data backups and restores, and recovery from hardware and/or software failures Provided training and knowledge transfer for software solutions to end users and partners. Involved in various levels of programming and customization of software solutions for specific client needs.
1996 - 2000
~4 yrs
Team & coworkers
Colleagues at Sinch
Other employees you can reach at sinch.com. View company contacts for 759 employees →
DC
Daniel Collado
Colleague at SinchMadrid, Community Of Madrid, Spain
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JA
Johan Anderzén
Colleague at SinchGreater Stockholm Metropolitan Area, Sweden
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SA
Sarah Andrews
Colleague at SinchSan Mateo, California, United States
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DC
Deeksha C.
Colleague at SinchHelsinki, Uusimaa, Finland
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MA
Madhur Aggarwal
Colleague at SinchGhaziabad, Uttar Pradesh, India
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ST
Sharmit Tyagi
Colleague at SinchGurugram, Haryana, India
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DZ
Domagoj Zakic
Colleague at SinchStockholm County, Sweden
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KS
Kari Sexton
Colleague at SinchSpokane, Washington, United States
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JL
Janet Lennon
Colleague at SinchGreater Seattle Area, United States
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RM
Rishabh Mishra
Colleague at SinchDelhi, India
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Daniel Collado
Colleague at SinchMadrid, Community Of Madrid, Spain
View →
JA
Johan Anderzén
Colleague at SinchGreater Stockholm Metropolitan Area, Sweden
View →
SA
Sarah Andrews
Colleague at SinchSan Mateo, California, United States
View →
DC
Deeksha C.
Colleague at SinchHelsinki, Uusimaa, Finland
View →
MA
Madhur Aggarwal
Colleague at SinchGhaziabad, Uttar Pradesh, India
View →
ST
Sharmit Tyagi
Colleague at SinchGurugram, Haryana, India
View →
DZ
Domagoj Zakic
Colleague at SinchStockholm County, Sweden
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KS
Kari Sexton
Colleague at SinchSpokane, Washington, United States
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JL
Janet Lennon
Colleague at SinchGreater Seattle Area, United States
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RM
Rishabh Mishra
Colleague at SinchDelhi, India
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2 education records
Liling Tay education
Diploma In Computer Information System
Degree Of Computing
Monash University
FAQ
Frequently asked questions about Liling Tay
Quick answers generated from the profile data available on this page.
What company does Liling Tay work for?
Liling Tay works for Sinch.
What is Liling Tay's role at Sinch?
Liling Tay is listed as Senior Support Account Manager at Sinch.
Where is Liling Tay based?
Liling Tay is based in Singapore while working with Sinch.
What companies has Liling Tay worked for?
Liling Tay has worked for Sinch, Sap, Ditium Technologies Pte Ltd, and Infofax Services (S) Pte Ltd.
Who are Liling Tay's colleagues at Sinch?
Liling Tay's colleagues at Sinch include Daniel Collado, Johan Anderzén, Sarah Andrews, Deeksha C., and Madhur Aggarwal.
How can I contact Liling Tay?
You can use AeroLeads to view verified contact signals for Liling Tay at Sinch, including work email, phone, and LinkedIn data when available.
What schools did Liling Tay attend?
Liling Tay holds Diploma In Computer Information System from Singapore Polytechnic.
What skills is Liling Tay known for?
Liling Tay is listed with skills including Escalation, Microsoft Sql Server, Troubleshooting, Telecommunications, Software Development, Requirements Analysis, Software Documentation, and Unix.
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