Lili Ngai Email & Phone Number

Hong Kong

- Responsible for coffee classes, international certificate courses, event coordination and communication.- Responsible for course and project planning, managing marketing and customer service, contacting primary and secondary schools, NGOs, and corporate entities, collaborating to organize various coffee workshops, team-building activities, catering services, and leading the team to complete tasks.- Responsible for coordinating various wedding exhibitions and proactively establishing and maintaining good relationships with potential partners.- Managing all company social media platforms, including Facebook, Instagram, and Xiaohongshu (Little Red Book).- General clerical work, including tender quoting, procurement of supplies, and communication with international certificate institutions.

- Prepared marketing and PR materials, e.g. press releases, research and analysis reports- Proofread and edited financial articles to enhance SEO performance- Managed social media platforms, e.g. Facebook, Instagram, Youtube, Linktree- Hosted mortgage x property press conferences- Produced voice over for financial education videos

- Communicated and supported NCS parents, including translation of school notices.- Reviewed school reports and recommended changes to improve copy flow.- Completed daily reports and other administrative documents.- Created lesson materials, visuals and digital presentations to supplement lesson plans.

Hong Kong

- Strengthened content through proofreading and editing.- Collaborated with design and content team to enhance CTR on Facebook.- Created dynamic engagement graphics and open graphs to increase website and social media traffic.- Added meta descriptions, keywords and tags to increase website's SEO presence.- Managed social media platforms and monitored acquisition with analytics tools.- Conducted data analysis to optimize app push performance and social media engagement.- Developed a Chinese lexical list for editorial use.- Mentored and guided entry-level and part-time staff to develop digital content strategy.

Hong Kong

- Provided reporting, photographing and filming on sports tournaments regardless of weather conditions.- Conducted in-depth interviews with players and coaches.- Networked with PR teams to develop professional contacts and edited press releases constantly.- Performed post-production work within time constraints.

Taipei City, Taiwan

- Reviewed books for grammar, punctuation, syntax, accuracy and compliance with quality standards.- Conducted research to analyze industry and marketplace trends to develop publication strategy andenhance performance goals.

Hong Kong

Key achievements:- O! Love! Tour - liaised with overseas enterprises to coordinate a trip to Taiwan for 60 elderlies and students.- Caritas Charity Bazaar - assisted 30 students to organize charity service day.- Workshops - wrote e-mails, designed booklets and flyers, promoted events via social media.

Exchange Programme, Liberal Arts And Sciences/Liberal Studies

Bachelor Of Arts - Ba, Chinese