I am a dedicated and adaptable professional with over three years of experience as a Shift Leader at Caffè Nero, where I honed my skills in customer service, team management, and operational efficiency. My approach is centred on creating positive experiences for customers and fostering a supportive environment for colleagues. Known for my strong communication skills and ability to thrive under pressure, I enjoy working in dynamic settings that encourage growth and learning. My proactive nature and attention to detail allow me to consistently meet goals and handle challenges effectively, making me a valuable asset to any team.