Lilli Clay, Bsc, Bscphm, Pmp Email & Phone Number

Oakville, Ontario, Canada

• Direct resources and activities for a portfolio of patient support programs (PSPs), ensuring operational excellence• Deliver operational and strategic projects across the organization• Establish, grow, and maintain long-term client partnerships• Analyze strategic insights to bring value to clients and all stakeholders• Collaborate with other business leaders to look for seamless integration opportunities between different business units• Lead, coach, and mentor other people leaders to support strong performance and development• Key Accomplishment: Collaborated with an Oncology PSP client to formulate a vision and strategy for implementing a 'single point of contact' PSP Model, to enhance the patient and prescriber experience.

Toronto, Ontario, Canada

• Direct reimbursement resources and activities to maximize commercialization opportunities for Oncology, PAH, Primary Care, and Immunology Patient Support Programs (PSP)• Execute activities to drive efficiency, compliance and process improvements across the reimbursement function and the PSP field teams• Lead, mentor, and coach a team of Reimbursement Analysts to support strong performance• Key Accomplishment: Formulated and implemented a PSP commercialization strategy, yielding an additionalrevenue from drug insurance claims

Toronto, Canada Area

• Allocate resources and coordinate activities essential for delivering medical information support for cross-functional brand teams• Execute on scientific review and approval process for promotional and medical materials to ensure scientific accuracy and adherence to regulatory requirements• Lead, coach, and mentor Medical Information Associates to support strong performance and development• Key Accomplishment: Established a national medical information contact center, elevating the first-call resolution rate to over90%

Toronto, Canada Area

• Lead vision, strategy, and operational plans for Medical Education• Collaborate with cross-functional teams (Medical and Commercial) to ensure delivery of compliant Medical Education programs based on adult learning principles• Conduct needs assessments to identify anticipated educational needs• Build and maintain new capabilities for the delivery of innovative Medical Education programs (needs assessment, format, evaluation, and channels)• Key Accomplishment: Devised a strategy and launched an online Medical Education portal to deliver virtual learning programs. Outcome: 93% of participants affirmed that the programs significantly contributed to their practice, and 80% expressed intentions to implement or contemplate practice changes.

Toronto, Canada Area

Toronto, Canada Area

Toronto

Bachelor Of Science (Bsc), Pharmacy

Bachelor Of Science - Bs, Biomedical Sciences, General