Lillian Centeno Email and Phone Number

Global Time and Labor Functional COE - Work as the T&L subject matter expert to gain knowledge of the T&L policies, rules, and regulations in the different countries where we do business. Work to ensure all T&L system functionality and practices comply with local policyHR Operations Global Project Support - Participate in global projects to improve overall HR services to partners with either technological or policy/program roll outs and changes.Work to support the Global and Regional HR Operational Services strategic initiatives, HR Operational Service Goals and ensure compliance in all functions.Goals:•Governance•Risk & Compliance•Process Improvement•Measure success•Work in the right location by the right partner•Manager/staff develop and training•Key role Succession Planning•New Portal Project•Build out future tech road-map and business case

Responsible for regional and international HR Service Centers/ Shared Services for Human Resources Operations, supporting and managing global programs, policies, while supporting global functional areas of Human Resources. Managing global background screening, regional on-boarding, along with global job data updates and inputs.

Administered Health and Welfare Benefit programs. such as medical, dental, vision, flexible spending accounts, income protection, life and accident insurance plans, and retirement planssuch as pension and 401(k). Created a comprehensive Health and Welfare package. Made recommendations on how to improve and solve problems regarding existing policies, procedures, and practices based on knowledgeof daily plan operation and knowledge of benefits requirements.Updated and wrote employee communications and website communication materials, summary plan descriptions, and other plan-related materials. Vendor management

New Hire on-boarding, Background Checking, HR data management, special reporting. Respond to employee questions and counsel employees and managers on HR policies and processes, HR systems, employee data, and assists with data updates.Trained all new analysts entering into the HR Service Center.