Lilly Do Email & Phone Number

Arlington, Va

• Conducted thorough reviews of features, user stories, and requirements to translate them into functional test cases and collaborated with the automation test team to develop, maintain, and execute test scripts.• Worked closely with developers to reproduce and resolve defects and troubleshoot errors.• Established and upheld test plans, reports, internal work process documents, and other supporting documentation across multiple projects.• Communicated with cross-functional teams by participating in daily stand-up meetings, Agile sprint planning, and retrospectives to drive continuous improvement in software development processes.• Progressed to the role of Project Lead, demonstrating the ability to work efficiently as an individual contributor or guiding team members, by consistently delivering projects ahead of schedule or on time.

Washington D.C. Metro Area

• Utilized a strategic call plan to connect with potential students and make introductory sales pitches to generate leads for the sales team through Salesforce pipeline.• Consistently achieved or exceeded performance targets through the successful completion of outbound call quotas.• Assisted current students with information and support through phone interactions.

Binghamton, Ny

• Created logos, social media and promotional content, Snapchat filters, and designs for print material.• Collaborated with clients to brainstorm and strategize creative design solutions with the promise of a fast turnaround rate.

• Conceptualized and designed web page mock-ups and graphics.• Presented design concepts and work with supervisor for feedback and approval.

Ux Academy, User Interface And User Experience Design (Ui/Ux)

Completed over 440 hours of coursework covering topics involving user research and strategy, information architecture, interaction design.

Ux Foundations, User Interface And Visual Design

Completed over 80 hours of coursework covering key concepts of the user experience design process and learning the fundamentals of visual.

Bachelor Of Arts - Ba, Graphic Design

Activities and Societies: Binghamton Student Design Agency (BSDA), Vietnamese Student Association (VSA)