Lillian Lam is a Director at Insites Consulting. She possess expertise in strategy, international research, management, consumer insight, quantitative research and 16 more skills. She is proficient in Mandarin. Colleagues describe her as "Lillian is one of the rare researchers who gets it - the need to create engaging conversations between brands and their customers. She is an expert in insight communities, managing the highly successful Cathay Insights Community, which picked up awards for the best community in Asia Pacific 2015. " and "Lillian is a flexible researcher, with a strong desire to learn, who can turn her hand to either qualitative or quantitative projects. She also has a very strong work ethic and a determination to get the job done well. These multi-combo skills will be vital for the synthetic and collaborative researchers of the future!"