Supporting the production and studio team to prepare stock for retail. This has been a valuable experience for furthering my understanding of the textiles industry for the purpose of building my own business, Lil’ Knits.

• Managed 50-60 volunteers each week.• Ongoing training, support and mentorship for a range of volunteers.• Hosted 3-hour volunteer inductions and training sessions.• Implemented systems and standards for service.• Managed the café Front of House.• Communication with all volunteers and staff (digital and verbal).• Communication with caseworkers of challenged volunteers.• Coordinated the roster.• Recording volunteer progress, contributions and achievements.• Measuring social impact of the Volunteer Program.