Seeking to obtain a responsible position where my abilities in organization, quality control and 15+ years of customer service experience can be utilized as well as enhance in a well-established organization that will lead to a lasting relationship.Professional Summary: Outstanding quality control and brilliant customer communication skills. Excellent leadership skills. Keen attention to detail. Proficiency in multitasking effectively. Comprehensive understanding of troubleshooting.
Self-Employed
-
HousekeeperSelf-Employed Oct 2011 - PresentAustin, Texas AreaProvide essential domestic assistance for the entire household. Present a comfortable and well organized environment. Perform various regular and repetitive tasks. Duties include maintaining the essential level of cleanliness in an assigned area by using the appropriate cleaning and sanitizing methods, chemicals, materials, and procedures; maintenance of floors and tiles, cleaning of washrooms and bathrooms, cleaning of fixtures and equipment, garbage removal and other exact cleaning tasks that may be assigned. Report issues and concerns immediately. Perform duties in such a manner as to have the least amount of disturbance to people around.
-
Customer Service RepresentativeTeleperformance Jul 2018 - Feb 2019Killeen, Texas, United StatesDelivered prepared sales talks, reading from scripts that describe products or services in order to persuade potential customers to purchase a product or service or to make a donation. In addition, often times answering questions and resolving technical issues. -
Animal Care ProviderAustin Animal Center Jul 2016 - Mar 2018Austin, Texas, United StatesPerformed all aspects of humane animal care duties to ensure animal safety and well-being and quality customer service by providing the public with assistance and accurate information regarding Animal Services Policies, programs, and procedures. Disinfected and maintained the medical/behavioral status of animals and performed related health care activities. Contributed to the programs and services that support the shelter's live outcome goal. Ensured the safety of animals and people in the shelter. Accurately maintained all required records in the shelter's database. Provided information to the public. Assisted in unloading trucks, stocking shelter area and stored materials. Assisted in preparation, transportation and documentation of specimens for lab testing. Maintained facility and grounds in a clean, presentable organized manner.
-
Mrb CoordinatorFlextronics Sep 2013 - Feb 2015Austin TxAs an MRB Coordinator determining the disposition of MRB material and identifying corrective action to prevent future discrepancies is focus. As (MRB) Coordinator I provided specialized services and support to my areas unit within Flextronics. I was required to use enterprise systems to manage non-conforming material, maintained the specific portions of an enterprise system, engaged in data management; performed in-process audits and inspections in conformance with drawings, Engineering Change Order, workmanship standards and Site policies and procedures. I created quality notifications (QN’s) and updated them as needed. Blocked/unblocked material in SAP, and move to the proper Production Staging Area (PSA), both in SAP and physically. Audit non-conforming materials, and assist in unit audits of materials. Processed disposition material Assign tasks in SAP for non-conforming material. Gather members and conduct MRB meetings. Verify nonconforming material is blocked in SAP and in the appropriated PSA. Clerical duties such as printing and filings reports and other duties as assigned. -
Night AuditorDays Inn Hotel Jul 2008 - Oct 2011Copperas Cove, TexasProvided good service to customers who waited in queue. Carried out all customer related works like checking customer's door lock and checking security. Deliver excellent customer service, at all times. Maintain high standard of cleanliness and presentation at all times. Service all bedrooms and corridors, in line with company policy. Create and work to daily job lists from the room status list, arrivals and departures list. Maintain the stocking levels of all point-of-sales and consumables. Report any maintenance issues immediately to line manager. Complete all periodical tasks, such as flipping mattresses, cleaning curtains and dusting lamp shades. store all soiled and clean laundry in line with company policy and complete the required documentation. Fulfill all reasonable requests from guests, to ensure their comfort; satisfaction and safety. Report any security issues to line manager. Always adhere to all company policies and procedure.
-
Sales AssociateCell Fashions Feb 2007 - Nov 2008Temple, TexasResponsible for customer assistance, cash register operation, sales and monetary transaction, opening and closing procedures. Maintain positive customer and employee relations. Report any problems or complaints immediately to the store manager. Assist with inventory, display, merchandising and placement of stock on sales floor, stock rotation and mark-downs. Assist with picking and straightening up or arranging merchandise and housekeeping tasks to ensure neat, clean and safe working environment. Follow store policies and procedures as well as general company policies. Be aware of possible damage, theft or potential safety hazards, reporting observations to store manager. As well as performing other duties as requested.
Lillian P. Education Details
-
Heidelberg American High SchoolDiploma
Frequently Asked Questions about Lillian P.
What company does Lillian P. work for?
Lillian P. works for Self-Employed
What is Lillian P.'s role at the current company?
Lillian P.'s current role is Adaptable and Diligent Worker with Years of Customer Service Experience..
What schools did Lillian P. attend?
Lillian P. attended Heidelberg American High School.
Not the Lillian P. you were looking for?
-
Lillian Appleby, C(k)P, PPC, AIF
Angeles Retirement Consulting, Llc. Managing DirectorLos Angeles Metropolitan Area
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial