Manage the CIO's complex and frequently changing travel arrangements and coordinated the pre-planning of trips, as well as process all travel related expenses for reimbursement. Manage external contacts for CIO and track communications with priority contacts and stakeholders. Create expense reports, manage department budget, and track expenses against budget for both Canadian and U.S. cost centres. Conduct research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings. Develop and maintain an alert system for upcoming deadlines on incoming requests and events. Assist with team building initiatives and overall support for maintenance of organizational culture and employee morale. Distribute company-wide announcements, book conference rooms/venues and coordinate catering for department events. Currently responsible for the planning and execution of small and large events for the Inclusion and Diversity team, within human resources.

- Manage sponsorships for with the bank's Diversity and Inclusion portfolio across Canada.- Activation, communication, and review of return on investment (properties are within the arts & culture, business and community involvement)- Work directly with the Corporate Marketing team develop strategy and employee engagementDeveloped and implemented a well-structured comprehensive marketing and communications- Planning and management of creative and collateral marketing material and branding for events- Liasing with sponsors on an ongoing basis to ensure successful activations

Oct 2017 – November 2019 Enterprise Customer Experience Coordinator and Executive Support, Customer Experience, Marketing & StrategyManage the Department Head’s complex and frequently changing travel arrangements, calendar and expense reimbursement. Prepare presentations in PowerPoint using Excel data and Think-Cell. Attend all direct reports and team meetings with the executive in order to follow up with direct reports and team members on key deliverables. Create expense reports, manage department budget, and track expenses against budget for both Canadian and U.S. cost centres. Conduct research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings. Develop and maintain an alert system for upcoming deadlines on incoming requests and events. Assist with team building initiatives and overall support for maintenance of organizational culture and employee morale. Plan and execute small and large scale events such as workshops, conferences, receptions and roundtables for both internal and external audiences.

While supporting the Chief Marketing Officer, my primary responsibilities consisted of setting up travel, meetings, speaking engagements and other appointments for the executive, while ensuring there were no scheduling conflicts. Ensuring that all expense claims and extended health benefit claims for the executive were submitted and processed in a timely fashion. . Prepared and formatted information for internal and external distribution, including writing letters and memos, compiling data for reports, and creating computerized presentations.Was responsible for setting up and managing both electronic and paper filing systems, as well as taking steps to maintain that the CMO's office was in compliance with all applicable record-keeping requirements.Additionally, I was responsible for the organization and implementation of several events that the executive hosted . The events ranged from cocktail receptions, to team off-sites and large group workshops.

Worked as an Executive Assistant to numerous Senior Partners within the firm. Helped to manage and oversee budgets for multiple client engagements. Assisted with the implementation and planning of various conferences and client seminars.

Reported directly to CIO and VP Information Technology. Managed telecommunications services/costs within entire North American division. Was responsible for the coordinating all installs of telcom services in retail locations across Canada/US. Implemented a new cellular communications contract with both Canadian and U.S. service providers which resulted in a 40% and 30% reduction in U.S. and Canadian cellular costs respectively.Acted as a liaison from he IT Dept/Field Ops/Design and Construction teams to coordinate IT requirements for new stores locations while managing demands for existing retail locations. Coordinated the rollout of a new POS system as well as the creation of the training materials for retail staff working across North America. This required traveling to various locations to provide hands on training on the new POS.

Home décor and home organization consultant.Helped home owners sell their properties by redecorating, staging and organizing their homes in preparation for listing with a real estate agent.I also worked with real estate agents in staging homes they had listed that were not generating interest.

-Managed the president's business and personal calendars, made all travel/accommodation arrangements-Coordinated and attended all Board of Directors' meetings, recorded and prepared the minutes for distribution, as well as any pre-read materials for board members and our funding agencies-Worked with program officers in the coordination and preparation of all program proposals for presentation to our funding committees-Coordinated and managed the implementation of several international workshops and conferences