Lily Gallagher Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, United States

Managing the CEO's calendar, appointments, and travel arrangementsActing as the point of contact between the CEO and internal/external contactsPreparing reports, presentations, and other documents for the CEOCoordinating and facilitating meetings and conference calls, draft communicationsManaging projects and tasks assigned by the CEO, ensuring timely completion and communication with other departmentsAssisting with the preparation and execution of strategic plans and initiativesLiaising with other executives and high-level stakeholders on behalf of the CEOMaintaining strict confidentiality and discretion in handling sensitive information.

Cincinnati, Ohio, United States

Maintaining the office’s daily operations and ensuring a high level of efficiency and productivity.Acting as the primary point of contact for internal and external stakeholders, representing the company in a professional manner.Ensuring that all employees have the necessary tools and resources to be successful.Coordinating and managing schedules, travel arrangements, and meetings for senior executives and leadership team.Overseeing the maintenance and upkeep of the office space, including managing relationships with vendors and contractors.Providing support for special projects and initiatives, including research, analysis, and reporting.Acting as a liaison between different departments and teams to ensure that communication and collaboration are optimized.Oversaw the entire new office construction process, from build-out to successful project completion.

Newport, Kentucky

Configured ConnectWise PSA to optimize efficiency and streamline workflows.Developed and maintained detailed documentation and standard operating procedures for ConnectWise system usage.Served as the primary point of contact for internal ConnectWise support.Identified areas for process improvement and implemented changes to increase efficiency and accuracy.Developed and documented efficient business processes to improve productivity.Created and managed projects, ensuring data is accurate and up-to-date.Coordinated installations and ensure seamless transition to new systems.Organized and managed office staff events to foster a positive work culture.

Newport, Kentucky

Performed efficient data entry and system management in ConnectWise PSA.Effectively coordinated schedules, service calls, and projects to ensure timely completion.Managed service boards to ensure efficient tracking of work and client communications.Provided assistance in interviewing and onboarding new employees and clients through ConnectWise.Conducted employee training to improve their skills and enhance performance.

Conducted interviews with 4H members across various age groups, spanning 8 to 18 years old.Critiqued 4H members' workbooks and projects to provide constructive feedback and guidance.Fostered a positive and engaging learning atmosphere that empowered members to develop essential skills in communication, interviewing, and confidence-building.

Cincinnati, Ohio, United States

Oversaw and managed the wait staff to ensure exceptional customer service.Resolved food and billing issues with customers and mitigated conflicts between customers and staff.Managed schedules, closed the store, and provided training to new servers.Revised the second-shift task manual to improve efficiency and time management.