Lillie Sidle Email & Phone Number

Richmond, Va, Us

San Diego, California, United States

Greater San Diego Area

• Sourced and vetted evangelist customers to become Pro Leaders who would lead their local Housecall Pro networking chapter• Coached Pro Leaders on presentations and empowered them to speak on industry best practices in front of their peers• Coordinated event logistics for each networking chapter (each recurring monthly). Responsibilities included sourcing a private dining space, negotiating venue, food, and beverage cost• Maintained an all-in budget of $900. This was inclusive of personal flights, hotel, food, transportation, AND event• Planned all flight and hotel logistics for personal travel for 12+ events• Organized and created email, text, and social media marketing to promote each event• Hosted the first meetup event in person, gathered feedback surveys, and showed the pro leader how to run the event (which they would do on their own after the first meetup)• Implemented processes to collect attendee information to pass along to sales leading to a new acquisition channel that drove enrollments• Built out and managed our Housecall Pro referral program payout structure• Led the execution of our Lady Pros Mastermind in Dallas, Texas

• Curated and oversaw a national Mastermind tour resulting in ~10,000 total attendees and an average Net Promoter Score of 85. Responsibilities included venue, F&B, housing, and flights for our internal team and VIPs• Negotiated group hotel rates for Mastermind event attendees• Was the first line of communication to our internal team, ensuring everyone knew their responsibilities, logistics, and schedule• Coordinated event venues and F&B for the teams local in-person meetups

Greater San Diego Area

• Maximized the number of active users on the platform and reduced churn by conducting high-level conversations with business owners to ensure proper and timely implementation of Housecall Pro for 200+ accounts per month. • Managed the most accounts on the team at one time (300) while maintaining a 6% LIT and Churn rate (~12% average across the org)• Created and improved onboarding processes for 10+ key business verticals to provide custom-tailored solutions to industry-specific problems• Optimized conversation to incorporate upsell/cross-sell opportunities

Greater San Diego Area

• Met and exceeded daily activity expectations of 150 outbound calls• Executed on new business opportunities by setting up introductory calls with home service professionals seeking solutions• Developed and continually worked on sales scriptwriting and pitch skills to improve our closing percentage• Adapted the sales processes with the team to better improve our closing conversion rates• Managed leads through Close.io and Salesforce

Greater San Diego Area

• Helped with setup/ breakdown at weekly farmers markets stretching Southern California• Managed POS system during a sale• Promoted, educate and sell locally grown produce• Engaged in community relations to ensure name/ product is upheld

Greater San Diego Area

• Started as Lead Coordinator and moved up to Server• Serve as primary point of contact and liaison between Front of House and Back of House teams with regards to flow of business• Work closely with Hospitality Manager, Chef and owners to ensure seamless operation• Primary training resource for all new hires, ensure new employees have a clear understanding of their role and responsibilities• Communicate clearly with guests while exhibiting high knowledge of food offerings, menu ingredients, dining space capacities and restaurant functions• First and last point of contact for all guests - gauge and record customer satisfaction

United States

• Worked with owner to ensure social contracts were met • Helped in creative aspect of the business including (but not limited to): shooting subjects, design processing and coming up with composition, modeling if need be and second shooting when applicable• Understood contracts, ranked them in importance and presented with when and how photos needed to be done and scheduled on Instagram• Helped map out a 3 month road trip living off grid contributing in all facets of the adventure• Consistent gear mule (partially kidding)

Richmond, Virginia Area

• Consult with social worker, nurses, doctor, and nurse practitioner regarding client’s medications and discharge goals.• Conduct client intake assessments for patients new to the facility, followed with biweekly assessments for those residing at the facility for extended period of time. • Observe/ document and report changes in clients mental status, mood, social history, and psycho-social behaviors. • Responsible for applying theories and knowledge from course material to professional practice.

Richmond, Virginia Area

Richmond, Virginia Area

• Partnered with social worker to shadow him during program coordination to equip program members with knowledge on communications, advocacy, kitchen duties/ nutrition, and maintenance.• Initiated, designed and implemented a yoga and meditation program for adults with traumatic brain injuries.• Provided assistance in a relaxing, judge-free environment for 5 to 15 adults with physical and mental disabilities.

Richmond, Virginia Area

Richmond, Virginia Area

Bachelor'S Degree, Social Work, 3.8

Activities and Societies: Bachelors of Social Work Student AssociationGraduated with Bachelors in Social Work, VCU. Minored in Psychology..

Education record