Coordinate, manage special HR projects for clients. Full-cycle HR services offered.

▪ Leverage extensive expertise in HR to collaborate with the GM on addressing the specific HR requirements and implementing a successful strategy to provide comprehensive support for business objectives Plan, execute, manage special HR and company projects with success according to required deadlines Maximize employee retention by partnering with Operations and other divisions to improve employee programs Improve the overall HR strategy by establishing strategies, programs, and processes to drive objectives Facilitate the recruiting for exempt/non-exempt positions and of union hourly employees to meet hiring goals Promptly resolve union grievances and staff disputes through a tactful and professional approach/negotiations Strengthen employee relations by training Unit Management on all aspects of employee relations, EEO, Affirmative Action, and discrimination policies to ensure the company is in constant legal compliance Accurately interpret regulations/collective bargaining agreements and apply matching company policies

• Developed and implemented human resources strategies by establishing processes and procedures for on-boarding, internal job posting, recruiting, performance planning and improvement.• Established HR practices that support the strategic goals of the company.• Knowledgeable about HR labor and employment law, and the ability to interpret, apply and articulate this knowledge in support of business initiatives• Coached and counsels leaders on sensitive employee relations issues.• Provided on-site support to management and employees to enhance employee relations • Managed leave administration worker’ Compensation claims and maintains safety logs.• Partnered with executive management concerning policy updates.• Communicated corporate policies to management and employees.• Partnered with management to promote a diverse and inclusive working environment while supporting the development of the workforce• Supported employee development at all levels• Updated policies, procedures, methods, and guidelines; communicating and enforcing organization values.• Established Human Resources department and created SOPs for all HR support functions.

•Partner with operations management to provide daily HR support.•Provide guidance to management on employee relations, reducing corporate complaints by 50%.•Manage new talent recruitment activities internal and external, resulting in a 30% savings. •Maintain measurement of metrics associated with turnover with 100% accuracy.•Conduct thorough and well documented investigations with an average 72 hours completion time. •Consistently ensures compliance with all state and federal laws and company policies and procedures.•Develop business partnership with Regional HR Manager regarding any EEO claims, harassment or sexual harassment allegations and conduct investigations maintaining 100% confidentiality. •Ensure new associates are properly on-boarded and processed in the HRIS within 24 hours. •Service current/terminated employees with regard to benefits orientation, enrollment questions, changes, etc., within 8 hours of request. •Provide assistance to associates who need to take a leave of absence including explaining leave policies, coordinate paperwork and tracking minimizing processing time by 50%. •Improved timely completion of the offer process including, background checks, drug screening, and other pre-employment testing requirements by 65%.•Manages Workers Compensation - provide assistance with claims; monitoring injuries; handle return to work or restricted duty issues with 25% reduction in claim costs.•Assist managers with compensation issues and ensure FLSA compliance.•Handle termination process including exit interviews; submission of required documentation; processing of unemployment claims information and attend unemployment hearings as needed.

•Conducts employment verifications and investigations without cost increase for 6 years for multiple sites.•Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits maintaining costs within budget for 6 years.•Built and maintained business partnerships management, vendors, and desired recruiting prospects without increasing recruiting costs. •Managed the employee offer process with 50% at the exempt level.•Managed the employee rewards program without exceeding annual budget.•Ensured new associates were properly on-boarded and processed in the HRIS with 100% accuracy. •Serviced current/terminated employees with regard to benefits orientation, enrollment questions, changes, etc. within 8 hours of status change.•Identified and developed appropriate wellness programs with employee participation increase of 20% within one year.•Provided assistance to associates who need to take a leave of absence including explaining leave policies, coordinate paperwork and tracking minimizing processing time by 45%. •Ensured new-hires receive proper HR on-boarding. This includes timely completion of all required forms; policy and procedures overview; benefits, company orientation and computer access; resulting in 0% loss in man-hours worked.•Managed Workers Compensation - provide assistance with claims; monitoring injuries; handle return to work or restricted duty issues below budget expectations consistently for 6 years.•Conducted salary survey research for both exempt and non-exempt positions to maintain competitive salary positioning.•Liaison between employees and insurance carriers to resolve problems and clarify benefits.•Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRIS database.

•Coordinated day-to-day HR responsibilities keeping expenditures within budget.•Processed company payroll; including time reporting to agencies consistently meeting deadlines with 100% accuracy.•Conducted interviews and managed the on-boarding process for new hires reducing recruiting costs by 65%.•Developed and maintained working relationships with employment agencies to negotiate prime rates and minimize increases.•Managed the recruiting process for various department and 5 remote facilitates; while lowering costs by 15%.•Developed training programs according to operational needs without adding to annual budget.•Prepared and presented training to company employees on all levels; saving $8k in training expenses. •Assisted managers with the interpretation and implementation of company policies; reducing unproductive man-hours by 30%.•Acted as the initial contact in employee relations issues in the absence of management. •Managed human resource operations in the absence of the HR manager. •Revised employee handbook and reduced shipping cost to off-site locations by 50%.•Facilitated annual Open Enrollment process.

•Promoted to HR Payroll Coordinator within 10 months; resulting in 100% accuracy in payroll processing.•Educated and advised employee on group health plans, voluntary benefits and 401(k) retirement plans; reducing man-hours spent on enrollments.•Developed and facilitated all new hire orientations.•Ensured new-hires receive proper HR on-boarding. This includes timely completion of all required forms; policy and procedures overview; benefits, company orientation and computer access; resulting in 0% loss in man-hours worked.•Conducted employment verifications and investigations.•Acted as liaison between employee and insurance carriers to resolve problems and clarify benefits.•Updated HR metrics.•Conducts employment verifications and investigations without cost increase for 4 years.

•Created process to ensure all enrollees obtained training materials on time with 100% accuracy.•Negotiated printing costs to obtain a 70% savings on printing costs.•Developed shipping procedures to reduce costs by 30%.•Created, updated, and edited training documents and course descriptions for multiple sites.•Built positive working relationships with vendors to minimize costs for services.•Managed arrangements for the shipment of training materials to the training sites with 100% accuracy.•Managed training schedules; providing cost-efficiency for travel arrangements of trainers and master-trainers.•Developed teaching aids in cooperation with master-trainers.•Managed/maintained training database.