Lilly Apostolou Email & Phone Number

Chicago, Il, Us

As a Senior Consultant with Talent Growth Advisors, I specialize in talent acquisition strategy, process design, technology integration, and metrics-driven solutions. By providing leadership consulting and optimizing recruitment processes, I help organizations enhance their hiring practices, improve efficiencies, and achieve sustainable growth through smarter talent strategies.

Chicago, Illinois, United States

Oversaw all Learning & Development initiatives for a staff of 700+, significantly expanding training opportunities organization-wide.Effectively managed Talent Acquisition team and operations, employing strategic leadership and innovative approaches to reduce TTF metrics while significantly enhancing the overall candidate experience. Solely led executive-level recruiting efforts (e.g. CHRO) for the agency. Created a comprehensive New Hire Orientation process for all new employees, including management onboarding and coaching procedures, ensuring an effective onboarding experience.Implemented agency-wide performance management processes emphasizing goal-setting frameworks, regular feedback mechanisms, and platform functionality training to drive employee development.Implemented DEI training programs, including Unconscious Bias and Microaggressions Awareness, to foster an inclusive culture and promote equitable healthcare practices.Oversaw the rollout of the Press Ganey employee engagement survey, ensuring proper preparation to implementation through meticulous planning, auditing, tailored training sessions, and strategic leadership debriefs.Key member of the internal Risk Assessment Task Force Committee, collaborating to evaluate organizational risks, develop risk mitigation strategies, and contribute to strategic decision-making processes.Spearheaded the comprehensive migration of the ATS, LMS, and Performance Management systems from Paycom to UKG Ultipro, ensuring a smooth transition through rigorous testing and seamless go-live implementation, including train-the-trainer sessions for staff across all levels.Supported CFO with compensation strategy development and salary increases while efficiently managing cross-functional steps between HR and Finance. Led Compliance program initiatives across the organization, including critical areas as HIPAA, OSHA, and Active Shooter/Crisis Prevention training, all approached with a Trauma-Informed Care perspective.

Chicago, Illinois, United States

Albuquerque, New Mexico, United States

Chicago, Illinois, United States

Oversaw end-to-end recruitment processes, encompassing sourcing, screening, interviewing, and candidate selection.Utilized various recruitment channels, such as job boards, social media, and professional networks, to attract top talent, mainly through LinkedIn, Glassdoor, Handshake and Indeed. Employed effective candidate attraction strategies, simultaneously cultivating valuable networks to establish and nurture a talent pipeline database that consistently provided access to qualified candidates.Conducted thorough interviews with an average of 25-30 candidates per week, meticulously evaluating their skill sets, experience, and pertinent knowledge in alignment with the requirements of our clients' open positions.Exercised proactive management of applicant data through the Akken ATS system, ensuring prompt updates for precise reporting and meticulous metric analysis.

Las Vegas, New Mexico, United States

Supervised and trained a team of student employees, managing daily operations related to university-wide accounts receivable, which improved accuracy and compliance with regulations.Led the analysis of financial aid disbursements, ensuring funds were allocated accurately and on time.Fostered collaboration among different departments to improve processes and increase the university's operational efficiency.Mentored students through personalized office hours and direct communication, supporting their academic and personal development.Provided prompt assistance to students, faculty, and staff with their financial inquiries and account management needs, ensuring effective and efficient service.

Chicago, Illinois, United States

Delivered comprehensive senior-level administrative support to the firm's Leadership Development programs, contributing to high-level projects for the ELT and CEO. This included designing and facilitating training sessions tailored to developing leadership skills across the organization.Supported the process of CPAs becoming partners in the firm, overseeing everything from coordinating partner candidate credential submissions to ensuring thorough preparation and ongoing support for new partners.Assessed the effectiveness of leadership development training programs by implementing customized surveys, generating analytical reports, and using the feedback to continuously improve the training initiatives.Oversaw and coordinated internal client consulting engagements, demonstrating strong organizational skills and exceptional multitasking capabilities to ensure successful project outcomes.

Chicago, Illinois, United States

Supported all operational governance activities including assisting with meeting preparations and documentation, and maintaining governance records. Effectively oversaw the election process for the Board of Directors and Committee/Task Force members, acting as an all-staff liaison to provide training and ensure seamless coordination and communication.Promoted membership retention by enhancing utilization and accessibility of the ASHRM website and online intelligence products through training sessions and user support.Delivered efficient billing support and membership-care solutions while diligently overseeing the invoicing process and ensuring timely revenue collection.Streamlined the governance support process by implementing digital tools and documentation systems, improving efficiency in meeting preparations, record-keeping, and communication.

Chicago, Illinois, United States

Provided administrative and account management support for both domestic clients and international partnerships with healthcare systems in China, Australia–Protected Health Information (PHI) certified to manage reports on client market and institution analysis.Offered comprehensive training to new staff members on all aspects of administrative and account management operations.Effectively coordinated and scheduled events and presentations aimed at attracting new healthcare clients, while managing all aspects of logistics, budgeting, and vendor relations.Implemented process improvements in administrative and account management operations, optimizing workflows and enhancing communication channels, resulting in increased efficiency and client satisfaction.

Mount Prospect, Illinois, United States

Processed more than 2,500 pharmacist licensure transfer applications, meticulously verifying over 5,000 licenses of pharmacists from various locations around the globe, and developing training materials to ensure staff proficiency in these processes.Efficiently screened and entered over 1,000 private and public board orders concerning pharmacists into a HIPAA-regulated Access-based database, and conducted comprehensive training sessions for staff on reporting disciplinary actions, ensuring adherence to strict confidentiality protocols and enhancing team compliance skills.Coordinated and facilitated continuing education programs for pharmacists, organizing seminars and workshops to ensure ongoing professional development, compliance with industry standards, and knowledge enhancement in the field.Created compelling PowerPoint presentations, surveys, and other reports for association conferences, executive leadership, and the entire agency, skillfully highlighting departmental productivity levels and survey results, and providing training on effective presentation techniques and data reporting.

Master Of Business Administration - Mba, Business Administration And Management, General, 4.0

Activities and Societies: SHRM Student Chapter Executive, Campus Planning & Budget Committee Member, Chair of ASNMHU Graduate Committee.

Bachelor Of Arts, Criminology

Activities and Societies: Minor in English (Professional Writing), Accounting Clerk for UNM School of Law, UNM Notetaker for students.