• Kept inventory for office supplies. • Provided customer service to all patients. • Verified insurance information and coverage. • Kept extensive records for bank deposits. • Submitted orders for the clinic. • Managed Work Queues on Epic such as Claim Edit, Claim Review, Referrals, Missing Information. • Trained employees on Epic computer system how to check in patients, create claims, and properly manage claims. • Collected insurance payments. • Handled patient complaints and reports.

Providing online video content for text books.

Assist in daily secretarial work. Call patients to schedule appointments or help with appointment questions. Edit and submit billing charges. Check all patients in and out, as well as answer any visit questions. Assign and receive referrals. Create and submit deposits from the clinic to the local bank, as well as keeping extensive records for deposits. Submit orders for anything needed for the clinic. Organize pharmaceutical representative lunches and sample drops. Any miscellaneous office duties.