Lilly Hoffman Email & Phone Number

Raleigh, Nc, Us

Wake Forest, North Carolina, United States

● Served as the first point of contact to fulfill club members’ customer service needs both in person and over the phone● Collaborated with multiple departments in the planning, coordination, and execution of club events● Marketed and executed events by designing flyers and signage, posting events on the member app, creating seating charts, assisting with set up, directing and seating attendees, etc.● Was responsible for creating a new role and organization system for the Member Experience Team by adapting to continuously changing needs of the workplace

South Burlington, Vermont, United States

● Provided day to day support for clients both at the group home and in the community● Helped facilitate a healthy family dynamic, developed trustworthy relationships with clients and their families● Taught and rewarded clients for independent living skills, relational skills, and healthy habits● Fulfilled therapeutic needs depending on client-specific treatment plans

Burlington, Vermont, United States

● Gave students packages and keys for lockouts, helped resolve any other residential issues● Communicated with coworkers to run the front desk efficiently● Built customer service and communication skills

Burlington, Vermont, United States

● Marketed the UVM Wellness program by designing and hanging event flyers around campus● Collaborated with coworkers to come up with event ideas● Assisted setup and execution of WE program events

Randolph, Massachusetts, United States

● Filed documents for the company to facilitate transition from paper to digital files● Learned basic clerical skills and gained experience in an office environment

Westwood, Massachusetts, United States

● Assisted facilitation of Westwood elementary school extended day programs● Built relationships with coworkers and children K-5 at multiple schools● Protected safety of children while creating a welcoming and positive environment