Working closely with customers to ensure satisfaction by resolving issues in person and via telephone.◦ Meeting individual sales goals, and setting new goals post evaluation. Executing rental process professionally by complete disclosure and understanding customers’ needs.◦ Training new hires in company policy and entrusted with processing payments, preparing reports, car inventory, fuel auditing, reconciliation of each day’s transactions and monitoring closing duties.

◦ Worked closely with customers to ensure satisfaction in a clean, comfortable, and professional environment ◦ Trained new hires in company policy and was entrusted with processing payments and monitoring closing duties

◦ Interviewed clients to determine income tax preparation needs◦ Interacted with clients both face-to-face and over the phone to ensure satisfaction◦ Scheduled appointments via Appointment Manager and distributed funds to clients