Lilly C. Email & Phone Number

Henderson, NV, US

Foster City, CA, US

Responsible for the Learning Strategy, Design and Development of the 360Learning LXP implementation. Creating the curriculum structure, identifying learning Paths and Courses and developing learning assets. Thought partner for Senior Leadership in identifying ways to create an Organization Learning culture as well as a Learning Organization that is.

Responsible for the training design and development of the Microsoft D365 Deployment - MFG, Supply Chain and Finance

South San Francisco, California, US

Responsible for the design, development and deployment of Genentech’s Commercial Therapeutic Area Learning. Providing thought partnership and strategic execution of virtual learning and performance improvement. Commercial Training and Learning Specific activities include - Change Management, User adoption, Stakeholder Management/ Engagement, Skill Gaps.

Stamford, CT, US

Leading the learning strategy and curriculum development at GeneDX in these key areas - Leadership, Customer Engagement and Sales Effectiveness

North Ryde, NSW, AU

• Responsible for designing, developing and delivering Microsoft Dynamics 365 Training for all of Microsoft D365 learners specific to Global Finance (AR, AP, Credit, Collections, Supply Chain and Tax) and Global Sales.
• Business Analysis and Process development for integration between systems – Concur, CCH SureTax, Workday, Remedy and SalesForce
• Content Design and Development that supported multiple learning channels – ILT, Online, and Self-Paced
• Developed and Deployed D365 Task Recordings/ LCS for the purposes of Regression Testing and End User support'

Oakland, California, US

Project Manager leading the efforts of the Care Delivery Systems and the Washington Region in implementing the CMS mandated Medicare Card identification number changes (HICN) to a new more secure Medicare Beneficiary Identification (MBI) number. Project scope includes ensuring all effected systems, databases and business process can process and interpret.

Oakland, California, US

Merger and Acquisition Integration program manager for all of KP Washington HR functions; includes functional readiness and post close implementation. Significant change management, communication and business process re-engineering.

Oakland, California, US

Provide leadership direction, thought partnership and business process optimization solutions to increase the cost effectiveness and efficiency of National Medicare Sales Strategy - Telesales and Field Sales Channels.Provided leadership on Integration of Organizational effectiveness and change management approaches to accelerate adoption of new business.

Responsible for building business solutions and processes to support the implementation and operations of Healthcare Reform, Exchanges and Connectors within the Commercial Products and Benefits line of business.

Senior Medicare Business Consultant supporting National Medicare Sales and Marketing. Advise, lead and operationalize Medicare Sales line of business - Program management, Strategy, Process, Systems, HR, Training, Change management and Communication.All Market segments including Individuals, Groups, SNP/ ESRD, Dual Eligibles

Program Manager of Kaiser's National Medicare Sales initiative to launch their Medicare/Medicaid New individual product plans to all eligible Medicare recipients and KP Customer segments. Customer Segments include - New Individuals, Group, ESRD, Community Age In, KP Age In. This initiative includes developing Sales Strategy, Sales Process (Key performance.

Basel, Baselstadt, CH

Responsible for the data migration and deployment of LabWare LIMS for Diagnostics group of Novartis. LabWare LIMS is a lab information management system that maintains and provides trending reports of specific product specifications for Lab Management and Clinical Research group. Project requirements include compliance with all CSV and GXP standards and.

Basel, Baselstadt, CH

Project manager responsible for all aspects of deploying a global Learning Management System (LMS). Project Manager of a diverse core implementation team (U.K, Italy, Germany and U.S). Multi phased project requiring validation according to standard GxP/ CSV guidelines and sound PMO/PMI/IT methodology.

San Francisco, California, US

Lead consultant responsible for providing thought leadership on Private Banking Graduate Program templates and materials. Led discovery and design workshops in determining template macros for program guides, leaders guide, participant guides and other materials in alignment with branding and ease of use for instructional design team.

San Francisco, California, US

Responsible for creating and implementing a global training solution for Gap Inc's Corporate Real Estate division that is implementing Tririga a real estate facilities management software application.

Thousand Oaks, CA, US

Leading the ERP Control Document efforts for Amgen's Global ERP program which includes implementing all the latest modules of SAP R/3. Control Documentation includes - GSOP, SOP, Standards, Site specific policies and Risk/Control mitigation. Emphasis in SOX and CFR Part 11

Los Angeles, US

Manage, design and develop a blended learning sales strategy for PacifiCare Healthcare. Learning included: MediCare Part D, CMS, HIPPA, and PacifiCare Senior Products. Strategy included eLearning, pod casts, instructor led, videos and self directed learning. Audience included - carriers, brokers, telesales and internal employees.

As part of a consulting engagement team, I led and managed all aspects of the eLearning instructional design elements. From Analysis to Evaluation. Client Engagements included: Bank of America (mortgage/brokerage sales training)Corning (Global procurement training including Sarbannes Oxley)Corning (Global manufacturing training emphasis in performance.

Walnut Creek, CA, US

Managed the training operations team that was responsible for training logistics, coordination, reporting, evaluation and managing CE, Tution Reimbursement and training budgets.Implemented an organizational wide Learning Management System. Responsible for managing organizational wide training initiatives including large scale change management and.

New York, NY, US

Leader level consultant managing client engagements that required training, knowledge management and performance consulting.

Managed the HR Strategy, Learning and Development team at Xerox Business Services (West Region). Led the organization through several people development initiatives including - Succession Planning, Performance Management process and implementation, Learning and Development/ training programs for all levels of the organization. Successfully implemented.

Certificate, Project Management

Ba, Broadcast Communication

Certfication, Executive Leadership Program