Lilly C.

Lilly C. Email and Phone Number

Learning Solutions Consultant/ Instructional Designer/ Program Manager @ Kaizen LLC
Henderson, NV, US
Lilly C.'s Location
Henderson, Nevada, United States, United States
Lilly C.'s Contact Details
About Lilly C.

At Gilead Sciences, our team is shaping an innovative learning culture with the 360Learning LXP, where my expertise in learning strategy and course design plays a pivotal role. The focus is on creating a scalable learning organization that aligns with the dynamic needs of the enterprise. In this endeavor, I serve as a vital thought partner to senior leadership, ensuring that our strategies support future business objectives.

Lilly C.'s Current Company Details
Kaizen LLC

Kaizen Llc

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Learning Solutions Consultant/ Instructional Designer/ Program Manager
Henderson, NV, US
Lilly C. Work Experience Details
  • Kaizen Llc
    Kaizen Llc
    Henderson, Nv, Us
  • Kaizen Llc
    Owner
    Kaizen Llc Jan 2012 - Present
  • Gilead Sciences
    Senior Learning Development Consultant
    Gilead Sciences May 2024 - Present
    Foster City, Ca, Us
    Responsible for the Learning Strategy, Design and Development of the 360Learning LXP implementation. Creating the curriculum structure, identifying learning Paths and Courses and developing learning assets. Thought partner for Senior Leadership in identifying ways to create an Organization Learning culture as well as a Learning Organization that is scalable and can support the future business needs of the Enterprise.
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  • Winnebago
    Senior Instructional Designer
    Winnebago Jun 2024 - Nov 2024
    Responsible for the training design and development of the Microsoft D365 Deployment - MFG, Supply Chain and Finance
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  • Genentech
    Senior Learning Development Consultant
    Genentech Sep 2019 - Jan 2024
    South San Francisco, California, Us
    Responsible for the design, development and deployment of Genentech’s Commercial Therapeutic Area Learning. Providing thought partnership and strategic execution of virtual learning and performance improvement. Commercial Training and Learning Specific activities include - Change Management, User adoption, Stakeholder Management/ Engagement, Skill Gaps Needs Analysis, Learning Measurement & Analytics and Learning Design and Development. Strategic Learning partner in designing the Diversity and Inclusion learning approach for Genentech.Responsible for the Product Readiness Launch for several Commercial Product Launches in Ophthalmology, Neuro Rare Disease, Oncology and Hematology therapeutic areas including preparing all Customer facing teams to compliantly sell all FDA approved Products. Responsible for the Curricula definition, and Instructional Design for all Commercial Therapeutic, functional areas including Sales, Compliance, Non-Clinical and Clinical areas of the Commercial line of business.Strategic design and development of Employee Development channels including - Commercial internships, Rotation programs, Alumni Relations and DE&I development activities.
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  • Genedx
    Senior Learning Development Consultant
    Genedx Jun 2023 - Sep 2023
    Stamford, Ct, Us
    Leading the learning strategy and curriculum development at GeneDX in these key areas - Leadership, Customer Engagement and Sales Effectiveness
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  • Aristocrat
    Senior Training Specialist
    Aristocrat Dec 2018 - Sep 2019
    North Ryde, Nsw, Au
    Responsible for designing, developing and delivering Microsoft Dynamics 365 Training for all of Microsoft D365 learners specific to Global Finance (AR, AP, Credit, Collections, Supply Chain and Tax) and Global Sales and Logistics (Goods, Spare Parts, Fulfillment, Logistics, Procurement, Returns, Shipping and Transport); overcoming issues around user adoption; previous deployment issues, and organizational business processes.• Business Analysis and Process development for integration between systems – Concur, CCH SureTax, Workday, Remedy and SalesForce• Content Design and Development that supported multiple learning channels – ILT, Online, and Self-Paced• Developed and Deployed D365 Task Recordings/ LCS for the purposes of Regression Testing and End User support'
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  • Kaiser Permanente
    Business Project Manager - Consultant
    Kaiser Permanente May 2017 - Sep 2018
    Oakland, California, Us
    Project Manager leading the efforts of the Care Delivery Systems and the Washington Region in implementing the CMS mandated Medicare Card identification number changes (HICN) to a new more secure Medicare Beneficiary Identification (MBI) number. Project scope includes ensuring all effected systems, databases and business process can process and interpret this new MBI number. The success of this project will have significant impact on Member retention, satisfaction and operational effectiveness.
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  • Kaiser Permanente
    Business Consultant/ Program Manager - Hr
    Kaiser Permanente Aug 2016 - Apr 2017
    Oakland, California, Us
    Merger and Acquisition Integration program manager for all of KP Washington HR functions; includes functional readiness and post close implementation. Significant change management, communication and business process re-engineering.
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  • Kaiser Permanente
    Engagement Director/ Organizational Effectiveness
    Kaiser Permanente Nov 2015 - Jul 2016
    Oakland, California, Us
    Provide leadership direction, thought partnership and business process optimization solutions to increase the cost effectiveness and efficiency of National Medicare Sales Strategy - Telesales and Field Sales Channels.Provided leadership on Integration of Organizational effectiveness and change management approaches to accelerate adoption of new business processes and metrics.Responsible for the Strategic development of a National Medicare Sales Growth and Channel Viability plan -Includes developing an integrated Channel strategy covering cost benefit, risk, ROI, implementation plan, key performance metrics, sales training, system requirements, business process requirements and performance metrics.Lead and Facilitate a cross functional solutions approach with Marketing, IT, Sales Operations, Leadership and Sales analytics.Responsible for identifying and implementing operational efficiencies at the National Medicare Call Center - reduce redundancies, increase production and output, create transparency and line of sight communications through effective leadership and management. Build more efficient business processes and operational day to day practices.
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  • Kaiser Foundation Health Plan
    Business Solutions Architect
    Kaiser Foundation Health Plan Aug 2013 - Sep 2015
    Responsible for building business solutions and processes to support the implementation and operations of Healthcare Reform, Exchanges and Connectors within the Commercial Products and Benefits line of business.
  • Kaiser Permanente
    Medicare Business Consultant
    Kaiser Permanente Oct 2009 - Jul 2013
    Senior Medicare Business Consultant supporting National Medicare Sales and Marketing. Advise, lead and operationalize Medicare Sales line of business - Program management, Strategy, Process, Systems, HR, Training, Change management and Communication.All Market segments including Individuals, Groups, SNP/ ESRD, Dual Eligibles
  • Kaiser Permanente
    Senior Program Manager Consultant
    Kaiser Permanente Apr 2009 - Oct 2009
    Program Manager of Kaiser's National Medicare Sales initiative to launch their Medicare/Medicaid New individual product plans to all eligible Medicare recipients and KP Customer segments. Customer Segments include - New Individuals, Group, ESRD, Community Age In, KP Age In. This initiative includes developing Sales Strategy, Sales Process (Key performance metrics, CRM, Sales and Marketing Data optimization, Telesales call centers, sales outreach and Marketing) for AEP/OEP and Lockin.
  • Novartis
    Senior Project Manager
    Novartis Jan 2009 - Apr 2009
    Basel, Baselstadt, Ch
    Responsible for the data migration and deployment of LabWare LIMS for Diagnostics group of Novartis. LabWare LIMS is a lab information management system that maintains and provides trending reports of specific product specifications for Lab Management and Clinical Research group. Project requirements include compliance with all CSV and GXP standards and PMO methods.
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  • Novartis
    Senior Project Manager
    Novartis Jul 2007 - Jan 2009
    Basel, Baselstadt, Ch
    Project manager responsible for all aspects of deploying a global Learning Management System (LMS). Project Manager of a diverse core implementation team (U.K, Italy, Germany and U.S). Multi phased project requiring validation according to standard GxP/ CSV guidelines and sound PMO/PMI/IT methodology.
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  • Wells Fargo
    Senior Learning And Training Consultant
    Wells Fargo Jun 2007 - Sep 2007
    San Francisco, California, Us
    Lead consultant responsible for providing thought leadership on Private Banking Graduate Program templates and materials. Led discovery and design workshops in determining template macros for program guides, leaders guide, participant guides and other materials in alignment with branding and ease of use for instructional design team.
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  • Gap Inc.
    Senior Learning And Training Consultant
    Gap Inc. Apr 2007 - Aug 2007
    San Francisco, California, Us
    Responsible for creating and implementing a global training solution for Gap Inc's Corporate Real Estate division that is implementing Tririga a real estate facilities management software application.
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  • Amgen
    Senior Learning And Training Consultant
    Amgen Apr 2006 - Apr 2007
    Thousand Oaks, Ca, Us
    Leading the ERP Control Document efforts for Amgen's Global ERP program which includes implementing all the latest modules of SAP R/3. Control Documentation includes - GSOP, SOP, Standards, Site specific policies and Risk/Control mitigation. Emphasis in SOX and CFR Part 11
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  • Pacificare
    Senior Learning And Development Consultant
    Pacificare Oct 2005 - May 2006
    Los Angeles, Us
    Manage, design and develop a blended learning sales strategy for PacifiCare Healthcare. Learning included: MediCare Part D, CMS, HIPPA, and PacifiCare Senior Products. Strategy included eLearning, pod casts, instructor led, videos and self directed learning. Audience included - carriers, brokers, telesales and internal employees.
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  • Vitesse Learning
    Senior Manager - Instructional Design
    Vitesse Learning Apr 2005 - Oct 2005
    As part of a consulting engagement team, I led and managed all aspects of the eLearning instructional design elements. From Analysis to Evaluation. Client Engagements included: Bank of America (mortgage/brokerage sales training)Corning (Global procurement training including Sarbannes Oxley)Corning (Global manufacturing training emphasis in performance metrics of the manufacturing line)Wachovia Securities (Financial Broker training)
  • Csaa
    Manager Training Operations
    Csaa Aug 2002 - Feb 2005
    Walnut Creek, Ca, Us
    Managed the training operations team that was responsible for training logistics, coordination, reporting, evaluation and managing CE, Tution Reimbursement and training budgets.Implemented an organizational wide Learning Management System. Responsible for managing organizational wide training initiatives including large scale change management and leadership development training.Led a team of training coordinators, program managers and contractors totalling a staff of over 17.
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  • Scient
    Managing Consultant - Organizational Development
    Scient Aug 2001 - May 2002
    New York, Ny, Us
    Leader level consultant managing client engagements that required training, knowledge management and performance consulting.
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  • Xerox Business Services
    Senior Manager Hr
    Xerox Business Services Jan 1997 - Aug 2001
    Managed the HR Strategy, Learning and Development team at Xerox Business Services (West Region). Led the organization through several people development initiatives including - Succession Planning, Performance Management process and implementation, Learning and Development/ training programs for all levels of the organization. Successfully implemented Welfare to Work nationally as a program to build bench strength for Xerox and to ensure skill building within the workforce. Also developed several college recruiting strategies and skill development programs for exiting military personnel.

Lilly C. Skills

Goldengate Presentation Skills Team Building Consulting Csv Bench Marking Bench Strength Pmo Insurance Vendors Media Analysis Sales Disc Certified Cost Gxp Articulate Train The Trainer Performance Metrics Teaming Hp Quality Center Return On Investment Leading Change Cost Effective Adoption Real Estate Disc Temporary Placement Business Partners Facilitation Ipod Gl Travel Procurement Webinars Management Diversity Management Design Cyber Infopak Outsourcing Sop Crm Metrics Organizational Learning Leadership Auditing Gap Accounting Sdlc Collaborative Methodology Culture Change Initiatives Globalization Personal Banking Robohelp Networking System Super User Healthcare Software Documentation Team Leadership Validation Iso 9000 Faculty Training Astd Member Map Asia Engagements Strategy Cho Learning Management Systems Sum Strategies Testing Denver Training Adult Learning Theory Policy Point Of Contact Prescription Customer Service Organizational Management Outlines Situational Leadership End Users Surveying Hispanic Centra Documentation Project Management Trains And Add Rails Pmp Coe Stakeholders Pre Sales Call Centers Commercial Real Estate Cbt Strategic Sourcing Computer System Analysis Hardware Promoting Master Data Sap Corporate Real Estate Rice Aaa Computer System Validation Rfp Retail Configurations Logistics Accountability High Tech Communication Home Business Analysis Ilt Erp Quality Assurance Kirkpatrick Strategic Planning Novartis Intranet Portals Operations Values Workshops Webex Bags Addie Colorado Maps Captivate Leadership Development Change Management Executive Leadership Business Intelligence Technologist Project Planning Training Delivery Project Job Aids Flows Measurements Rollout Fico Succession Planning Facilities Management Strategic Communications Business Process Improvement Dashboard Brokers Performance Improvement Presentations Raci Responsibility Internal Audit Six Sigma Functional Design Policies And Procedures E Business Strategy Facilitation Peoplesoft Construction Management Germany Google Groups Portals Agile Project Management Private Clients Software Installation Curriculum Design Navy Mbti Business Process Re Engineering Global Change Mortgage Lending Vendor Management Ontrack Process Improvement Software E Learning Financial Services Compliance Wealth Management Pmi Field Operations Berkeley Roadshows Sustainability Program Management Launches Proposal Writing Organizational Behavior Business Process Agents Pharmaceutics Manufacturing Focus Groups Interviews Onboarding Xerox Instructional Design Italy Training Needs Analysis Tririga Budgets Management Development Knowledge Management Sap R/3 Sap Fi Problem Solving Cost Benefit Lean Six Sigma Team Management Meetings Delivery Enrollments Unified Communications Fda Recruiting Evaluation Self Help Coordinated Siebel Performance Management Prototype Culture Change

Lilly C. Education Details

  • University Of California, Berkeley
    University Of California, Berkeley
    Project Management
  • Metropolitan State University Of Denver
    Metropolitan State University Of Denver
    Broadcast Communication
  • Harvard Kennedy School
    Harvard Kennedy School
    Executive Leadership Program

Frequently Asked Questions about Lilly C.

What company does Lilly C. work for?

Lilly C. works for Kaizen Llc

What is Lilly C.'s role at the current company?

Lilly C.'s current role is Learning Solutions Consultant/ Instructional Designer/ Program Manager.

What is Lilly C.'s email address?

Lilly C.'s email address is li****@****hoo.com

What is Lilly C.'s direct phone number?

Lilly C.'s direct phone number is +151043*****

What schools did Lilly C. attend?

Lilly C. attended University Of California, Berkeley, Metropolitan State University Of Denver, Harvard Kennedy School.

What are some of Lilly C.'s interests?

Lilly C. has interest in The Arts, Economic Empowerment, Investing, Electronics, Home Improvement, Education, Sports, Mbti Certified, Situational Leadership, Human Rights.

What skills is Lilly C. known for?

Lilly C. has skills like Goldengate, Presentation Skills, Team Building, Consulting, Csv, Bench Marking, Bench Strength, Pmo, Insurance, Vendors, Media Analysis, Sales.

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