Worked in cutting edge AI Technologies like Microsoft Cognitive Services, LUIS, bot framework and SharePoint. Involved in Chatbot development project from inception to adoption of the application. Lead the Support Service Line of Business in Acuavte. Tools : DevOps, o365 Office suite, Share Point - 2015, Microsoft office 2017, MS Teams, ServiceNow,.NetClients : BASF, HMRC, Seadrill, Crowe-UK, AA, Xilinx across Europe.

 Elicit requirements using, requirements workshops/calls with customers, business process descriptions, use cases, scenarios, business analysis. Analyze business requirements and work with other analysts, systems architects, QA, development team& other 3rd Party vendors to define innovative system solutions. Prepare impact analysis documents, recommendations, executive briefings. Conducted and facilitated meetings with the technical team over project design in scrum process.

• Part of the Technology – Delivery Team.• Coordination with the Business Stakeholders & technical Teams.• GAP & Requirement Analysis from Business Process point of view. Scope.• Preparation & Review of Business Requirement Specifications (BRS Document) & Functional Requirements.• Requirement walk-through to the technical teams (Solution, development teams).• Coordinate with the enterprise architects for the Complexity assessment & solutioning of the application.• Coordinating with the development teams & client during application development for addressing queries & providing clarifications.• Review user test cases created by testing team. Support in User Acceptance Testing (UAT) for various applications.• Implementation & Rollout of new software’s.• Co-ordinate with other teams and the Client to achieve the Deliverables in the specified TAT. Worked as offshore SPOC.

 Involved in requirement Gathering and its Analysis.  Working with SMEs and leads in planning and resource estimation. Leading and guiding the team to achieve customer requirements Regular meeting with Client, Competitor and Onsite Coordinator to meet the deadline. Involved in High Level design document development Involved in Task allocation and its status check. Involved in Project Management activities like Defect Management, conducting meeting, evaluating team performance and tracking configuration management activities. Weekly status report for the team shared with Client and Leadership team.

Involved in complete software development life cycle.Created QTP automation Framework.Worked in Midrange Flare Development project.Worked in RA-Add On Profile Development project.

Worked in Health Care domain and technology used are STL, VC++, ATL COM .Project Name: Acceliant (Clinical Trial solution) project