Lilly Ristic

Lilly Ristic Email and Phone Number

Driving Innovation at the Intersection of Change Management and Artificial Intelligence | Program Management Expert with a Passion for Digital Transformation @ Marketing Xchange Inc.
Lilly Ristic's Location
Montreal, Quebec, Canada, Canada
About Lilly Ristic

Overseeing comprehensive SaaS product launches and client retention strategies, my current role as Chief Marketing Officer harnesses cross-functional teamwork for on-time, budget-aligned outcomes. My competencies lie in innovative solutions that not only meet but exceed client expectations, thereby nurturing loyalty and fostering company growth.My professional journey includes steering advanced analytics and automation initiatives at Accenture, where our team generated substantial sales and secured new client relationships with top global companies. With an unwavering commitment to innovation, I embrace opportunities to share expertise, contribute to industry advancements, and support transformative projects.

Lilly Ristic's Current Company Details
Marketing Xchange Inc.

Marketing Xchange Inc.

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Driving Innovation at the Intersection of Change Management and Artificial Intelligence | Program Management Expert with a Passion for Digital Transformation
Lilly Ristic Work Experience Details
  • Marketing Xchange Inc.
    Chief Marketing Officer
    Marketing Xchange Inc. Jan 2021 - Present
    Montreal, Quebec, Canada
    • Orchestrated cross-functional teams to launch multiple SaaS products on time and within budget.• Drove innovative solutions to enhance client satisfaction and retention.• Achieved rapid company growth through effective recruitment and development strategies.
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  • Accenture
    Global Customer Service Operations Capability Lead / Sr. Strategy Consultant
    Accenture Jan 2015 - Nov 2020
    Toronto, Canada Area
    • Led initiatives integrating advanced analytics, technology, and automation solutions for customer service strategy.• Published thought leadership materials on AI and Customer Experience trends.• Generated over $400M in sales and secured new logo deals for Forbes Top 100 Global Companies.
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  • In Genius Solutions Inc.
    Co-Founder, Vp Customer Solutions
    In Genius Solutions Inc. Apr 2008 - Jan 2015
    Toronto, Ontario
    • Spearheaded the development of service strategies for prestigious clients like Loyalty One, Loblaw Inc., and Sunlife Financial Inc.• Enhanced customer satisfaction at Shoppers Drug Mart through streamlined multi-channel customer service offerings.• Optimized service quality and cost efficiency for Fortune 500 firms, surpassing growth targets.

Lilly Ristic Skills

Leadership Customer Experience Six Sigma Team Building Consulting Business Transformation Public Speaking Executive Management Customer Satisfaction Telecommunications Business Analysis Corporate Communications Vendor Management Process Improvement Customer Relationship Management Strategic Planning Technology Needs Analysis Strategy Workforce Management Operations Management Contact Centers Program Management Leadership Development Cross Functional Team Leadership Change Management Training Delivery Business Process Improvement Management Drp Outsourcing Work At Home Copc Registered Coordinator Ivr Strategy Call Centers Performance Improvement Crm Analysis Business Discovery

Frequently Asked Questions about Lilly Ristic

What company does Lilly Ristic work for?

Lilly Ristic works for Marketing Xchange Inc.

What is Lilly Ristic's role at the current company?

Lilly Ristic's current role is Driving Innovation at the Intersection of Change Management and Artificial Intelligence | Program Management Expert with a Passion for Digital Transformation.

What skills is Lilly Ristic known for?

Lilly Ristic has skills like Leadership, Customer Experience, Six Sigma, Team Building, Consulting, Business Transformation, Public Speaking, Executive Management, Customer Satisfaction, Telecommunications, Business Analysis, Corporate Communications.

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