Lilliana Rosario Email & Phone Number

As an Assistant Manager Merchandise at Universal Orlando Resort, I have been leading and supporting a team of over 100 associates in delivering exceptional guest service and operational excellence for the past four years. I have a bachelor's degree in communication and media studies from the University of Central Florida, and I am passionate about engaging with people and creating memorable experiences.My core competencies include process improvement, problem solving, communication, and loss prevention. I have successfully implemented several initiatives to optimize inventory management, reduce shrinkage, and increase sales and profitability. I have also developed and maintained strong relationships with internal and external stakeholders, such as vendors, partners, and guests. My goal is to continue to grow and learn in the field of merchandise management and contribute to the success of Universal Orlando Resort.

Listed skills include Data Analysis, Surveillance, Employee Training, Inventory Management, and 5 others.