Lilly Sutherland Email & Phone Number

Kirkland, Wa, Us

Seattle, Washington, United States

Mentor is a small, full-service digital agency in Seattle, WA. As Project Manager, I manage anywhere from 4 - 11 projects at a time, working closely with internal teams of designers, developers, copy writers, videographers... etc. At Mentor, I have worked with clients such as Amazon, Starbucks, SanMar, lululemon, Ivars, Beechers Handmade Cheese, Bristol Bay Sockeye Salmon, Zeeks Pizza, Evergreen Goodwill... etc.As the only FTE PM on the team, I:- Develop project plans, timelines, and burn reports, working closely with our internal team as well as our clients.- Own all phases of the project’s life cycle, from conception to final delivery, ensuring work is completed on time and on budget. - Manage internal resources, forecasting upcoming work and schedules, as well as onboarding contractors. - Manage project budgets ranging from $35k to $500k, with the same level of attention and care regardless of budget.- Lead daily standups for each project, weekly sprint planning meetings, retros, client reviews and working sessions, both in person and virtually.- Identify and resolve issues relating to existing processes, making sure our processes work for us and our clients alike.

Greater Seattle Area

Responsible for overseeing custom software and reporting solutions for large tier global events, including but not limited to: Microsoft Ignite The Tour (held in 30 cities around the world) Red Hat Software events, and Valve Corporation's yearly event. - Managed a team that designed, built, and managed custom event registration solutions that generated over $60 million in revenue for our clients and registered 100,000+ attendees at world-class technology conferences.- Managed 3 to 5 projects simultaneously, with budgets ranging from ranging from $20k to $2m- Managed multiple project life cycles concurrently to ensure adherence to budget, schedule, and scope.- Coordinated custom API builds, and other web service integrations with in house and third-party development teams. - Ensured software systems met industry-standard infosec and GDPR compliance requirements.- Managed efforts to localize many custom event websites builds, registrant data bases… etc, working with translation experts, as well as engineers to build the tools to scale this effort.

Seattle, Wa

As a Work and Travel Program Coordinator it is my job to oversee the vetting of hundreds of companies to determine their eligibility to meet and uphold Department of State regulations. If a company meets the requirements, a J1 visa holder may be considered for temporary placement with the company.As the Department of State regulations increase we continuously strive for 100% compliance from our partner agents abroad, our host companies in the USA, and from the participants who were granted visas by their local US Embassy.Day to Day Tasks:♦ Overseeing non-immigrant J-1 visa participants while they travel to the USA. Program goals are to increase knowledge and understanding and to develop job skills while offsetting their travel costs by allowing US job placements during the cross cultural exchange program♦ Finding inexpensive or free cultural activities for the J-1 visa holders in the USA♦ Vetting companies within the USA to determine the eligibility of the proposed job placements♦ Answering inquiries regarding the cities, accommodations, and transportation

Seattle, Washington

I worked part time as an administrative assistant in the International Education Programs office at Seattle Central College. The office served approximately 2,000 international students. Not only was I the first point of contact for international students as they came into our office, but I did a number of administrative tasks, such as filing, preparing documents, scheduling appointments, and answering phones and emails.

Greater Boston Area

I managed relationships with educators across the country and sold educational travel experiences to them and their students. I used cold calling and other prospecting techniques to build a successful book of business. I stayed in contact with my clients through out the entire sales process, and after closing to make sure that their students and students families were comfortable with the process of signing up for the trip and getting ready to go. When I left Explorica, I left on good terms with my clients as to ensure a smooth transition to working with my colleagues in the next season of trip planning.

Colorado Springs, Colorado

My primary role was to communicate with and advise students who wished to study abroad, were currently abroad, or were returning from studying abroad in group and one-one-one settings. I also planned and promoted campus and community wide events. I assisted in outreach activities to increase participation in study abroad at UCCS, and I created and managed social media accounts for our office, as well as updated the website (Studio Abroad and Terra Dotta systems). I managed the front desk and answered the phones, as well as helped with other administrative tasks.

San Diego, California

During my first semester at Invisible Children, as a Movement Communications Intern, I was responsible for upholding relationships with supporters of the organization, as well as fostering new relationships and continuing to build the support network. Through those relationships, I was responsible for booking educational presentations for the New England region. Shortly after I was hired, the organization released a video that quickly became the most viral video in the history of the internet. I then took on multiples roles at a time as our organization tried to keep our head above water. I handled costumer service calls and emails, I helped the shipping department process thousands of returns and I remained the point of contact for our supporters.After my first semester, I was invited back for a second semester in the role of a National Spokesperson. During this semester, I was asked to plan Invisible Children's most ambitious tour. I worked closely on a cross-cultural team of four to book, promote, and implement this speaking tour for the "middle America" region. I traveled the country in order to share the story of the Lords Resistance Army and the longest running conflict in Africa, and to use face to face connection in order to build relationships for the organization. A long the way, I mobilized hundreds of youth, local political leaders, as well as high level representatives from the US, UN, EU, AU, International Criminal Court (ICC), and multiple countries in Central and East Africa, to attend a large event (10,000 people in attendance) in Washington, DC to discuss the issue of the Lords Resistance Army.

Bachelor Of Arts (B.A.), Organizational And Strategic Communication

Communication, General

Education record

Study abroad program through the University of Virginia and the Institute for Shipboard Education (ISE). I participated in a 104 day.

Communication, General