My name is Lily, I’m currently working as an I.T. Support Specialist for Amazon’s Information Technology team. I’ve worked in many customer service and leadership roles that involve critical thinking. I’ve also enjoyed working with and troubleshooting different types of technology from scanners and cell phones to desktop computers. I’m currently enrolled in and completing Google’s IT Support Specialist program and hope to use this knowledge along with my skill set to pursue a career in Information Technology.
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Information Technology Support SpecialistAmazon Oct 2023 - PresentSunnyvale, California, United StatesProvides technical support for the following OS: Ubuntu Linux, Venture/Sonoma MacOS, and Windows 10/11.
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It Equipment CoordinatorAmazon Sep 2022 - Oct 2023California, United StatesResponsible for being the branch between I.T. and Operations. The equipment coordinator supplies the building with all their equipment while also maintaining and repairing current equipment. As an equipment coordinator, I also handle some basic troubleshooting tickets and oversee inventory control.
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Transportation AssociateAmazon Fulfillment Centre And Service Provider Apr 2021 - Sep 2022Stockton, California, United StatesResponsible for maintaining integrity of facility yard as well as forming good customer relationships with vendors. Also proficient in Microsoft Excel and working in logistics. Responsible for transporting trailers around facility yard as well as to other facilities. -
Associate TrainerPanera Bread Apr 2019 - Mar 2020Stockton, California, United StatesQuickly and efficiently prepared and served high quality food to customers. Maintained integrity of restaurant while also maintaining good customer relationships. Worked with POS systems and was responsible for the training of new employees for new roles. -
Shift LeadRubio'S Restaurants, Inc. Mar 2018 - Feb 2019Stockton, California, United StatesI managed, trained, and supervised staff as well as maintained good customer relationships. Also responsible for calculating and maintaining inventory. -
Customer Service AgentRubio'S Restaurants, Inc. May 2016 - Mar 2018Stockton, California, United StatesResponsible for working with POS systems and maintaining good customer relationships. Provided excellent customer service and ensured that stations/dinning room were shift-ready. Served food to customers in a timely manner.
Lily Johnston Education Details
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Computer Science -
Computer Science -
Saint Mary’S High SchoolGed
Frequently Asked Questions about Lily Johnston
What company does Lily Johnston work for?
Lily Johnston works for Amazon
What is Lily Johnston's role at the current company?
Lily Johnston's current role is IT Support.
What schools did Lily Johnston attend?
Lily Johnston attended Western Governors University, San Joaquin Delta College, Saint Mary’s High School.
Who are Lily Johnston's colleagues?
Lily Johnston's colleagues are Gianni Iannelli, Desire' Miller, Adrian Valdez, Anwesha Bohler, Phd, Parvathi Gopalakrishna, Daniele Broccini, Regina Grubbs.
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