Intern
Current▪ Guided an average of six scheduled venue tours per week to communicate professionally with guests, answering questions and addressing concerns, which contributed to successful customer conversion▪ Researched current trends and participated in brainstorming sessions to develop innovative and impactful ideas for various social media platforms increasing engagement▪ Scrutinized project performance within the venue proactively identifying areas for enhancement and implementing strategic adjustments to optimize overall operational efficiency and guest satisfaction▪ Orchestrated seamless event coordination and executed productions for 150-300 people, ensuring the smooth and efficient execution of events