Lily Botting Email & Phone Number

Auckland, New Zealand

Being awarded an intern position at Manuka Health New Zealand has provided invaluable experience in marketing for a beginner such as myself. In the short time I have been with the company, I have gained a deeper understanding of marketing as both an industry and a potential personal profession. The current responsibilities of this role include: • Providing general administrative support, such as organising files, maintaining marketing databases, and handling routine tasks.• Aiding in the organisation and coordinating visits from international clients and colleagues.• Utilising a company vehicle to perform runner duties, including package deliveries. • Content Creating simple graphics and visual content with tools including Canva and Adobe Creative Suite for in-house & external presentations.• Communicating with external vendors, partners, and customers as needed.• Working closely with other team members and departments to learn the intricacies of the company and its general position in a global market.

Auckland, New Zealand

This role unites my dedication to health and fitness with my experience in customer service. I have found the gym community personally fulfilling, and appreciate the ability to help other New Zealanders discover the positive benefits of exercise. The current responsibilities of this role include: • Operation of electronic membership management software to provide clients with memberships and activate payment schedules and systems.• Assisting clients in establishing gym memberships and scheduled payment instalments.• Processing receivable payments from a 10,000+ membership base.• Handling daily balance sheets, verification reports, and digital transactions.• Assisting all client queries and perform customer-facing tasks.• Ensuring facility cleanliness and promoting positive club culture to help members stay satisfied and consistently returning to the gym!

Auckland, New Zealand

This part-time role at Just Hockey Cricket Express was fundamentally rewarding as a young hockey player and coach. The work provided valuable experience in a retail environment and also allowed me to forge wonderful connections in the local sporting community. The specific skills involved in this role included:• Providing customers expert assistance with the purchase of specialised hockey and cricket equipment.• Gaining a broad knowledge of sporting brands, equipment, and the games themselves to aid in selling.• Handling cash, digital transactions, and operating POS machines.• Performing stocktake and restocking of a variety of purchasable products.• Coordinating incoming and outgoing shipments of online orders.• General customer service, store maintenance, and administration tasks.

Auckland, New Zealand

As a Luminary Group staff member, I retained a hybrid role as a customer service representative and brand ambassador. It provided a unique opportunity to work with various brands and people in a consistently shifting environment. The specific skills involved in this role included:• Providing customer service to a range of audiences on behalf of different brands.• General product and event promotion.• Running specific promotional events and product launches for large brands, including Sephora, Westfield & Event Cinemas. • Performing contracted tasks such as mascotting, gift wrapping, child-care, or similar specific services for our clients to enhance consumer experience with the brand.• Working in a role that required consistent flexibility regarding role, team, and environment.

Hamilton, Waikato, New Zealand

This summer position was in honey extraction at the Three Peaks Manuka Honey apiary. It extended me beyond my usual work environment into one full of challenging yet exciting learning. My job required understanding the intricacies of the entire extraction process and executing these tasks daily. I also applied skills relevant to working with heavy machinery and raw materials, including practicing health and safety relevant to site, maintaining industry cleanliness standards, and operating specialised machinery.

Auckland, New Zealand

In my early high school years, I worked part-time as one of four sales assistants at Three Peaks Manuka Honey's pop-up retail store. This involved selling and promoting a luxury product. It was my first paid position within a company. It thus came with learning the ropes of retail while also developing a knowledge of the workforce. It provided me with fundamental skills that have remained relevant to my current positions.

Bachelor Of Arts / Bachelor Of Commerce Conjoint, Marketing, Communications And Media

The University of Auckland has proven to be a prestigious academic institution with progressive and engaging programs. I feel fortunate.

Education record

Activities and Societies: First XI Hockey Captain + Player • Ultimate Disc Athlete • Human Trafficking Awareness Society • Ethics Olympiad.