Lily Boyle Email & Phone Number

Port Austin, Mi, Us

East Lansing, Michigan, United States

- Oversee all aspects of daily operations, managing a small team to ensure smooth service for late-night food customers.- Responsible for hiring, training, and scheduling staff to cover shifts and meet operational needs.- Perform weekly inventory checks, grocery shopping, and fryer oil changes to maintain supply and food quality standards.- Develop new menu offerings, pricing strategies, and introduced a new catering format; responsible for scheduling, cooking, and working at catered events.- Handle guest complaints with professionalism, ensuring customer satisfaction and repeat business.- Collaborate with the owner on key decisions, and assist with monthly financial tasks, including employee payroll, rent, and other expenses.- Work closely with the social media team to create content, develop merchandise ideas, and engage the local community.- Maintain kitchen cleanliness and food safety standards, ensuring compliance with health regulations.- Coordinate with distributors to manage food and supply deliveries.

East Lansing, Michigan, United States

- Provided fast and friendly service to a high-volume crowd of late-night college customers, often working solo until 2:30 AM.- Managed all aspects of the food stand, including preparing orders, grilling, and serving food efficiently to meet customer demand during peak hours.- Handled cash transactions and balanced the register at the end of each shift.- Maintained cleanliness and food safety standards in a high-paced environment.- Effectively communicated with customers, often dealing with intoxicated patrons, ensuring a safe and positive experience.- Demonstrated strong problem-solving skills by managing long lines and multitasking under pressure.

East Lansing, Michigan, United States

- Delivered outstanding guest service by managing check-ins, check-outs, and addressing inquiries.-Worked the night audit shift, balancing financial reports and ensuring accuracy in hotel transactions.-Promoted to Student Supervisor, responsible for training and onboarding new staff members.-Ensured seamless event execution by communicating event details, unlocking rooms, directing guests, and assisting with department coordination (food and beverage, tech support, housekeeping).-Managed reservations, including making, canceling, and securing payments for guest stays.-Maintained front desk and lobby cleanliness, supported breakfast and coffee bar upkeep to enhance the guest experience.

Port Austin, Michigan, United States

This is our family business and I have had the opportunity to work in the kitchen for years. My latest role was the manage of the kitchen. So I made schedules, placed food orders, helped create menu changes, communicated with the front of the house, and so much more.

Hospitality Administration/Management

Education record

Activities and Societies: Soccer, Hockey, NHS(national honor society), inetarct secretary