Lily Cox Email & Phone Number

Winchester, Gb

United Kingdom

Key responsibilities:- Conduct shop visits to uphold outstanding shop floor standards.- Act as an SME for central workstreams, ensuring new standards are feasible and integrated into BAU.Provide business wide updates and capture best practices for continuous improvement.- Continuously review and improve ticketing standards.- Facilitate training workshops.- Manage VM budgets effectively.- Create solutions for standards issues and balance priority workstreams.-… Show more Key responsibilities:- Conduct shop visits to uphold outstanding shop floor standards.- Act as an SME for central workstreams, ensuring new standards are feasible and integrated into BAU.Provide business wide updates and capture best practices for continuous improvement.- Continuously review and improve ticketing standards.- Facilitate training workshops.- Manage VM budgets effectively.- Create solutions for standards issues and balance priority workstreams.- As a wellbeing champion I have supported the wider team to align to key health focus's. Show less

Southampton, England, United Kingdom

3 month secondment opportunity is JLPs 7HP Shop.

London, United Kingdom

Manage and Support: Oversee and support 14 shop teams across the South West region to create an inspirational selling environment for customers. Influence and Communication: Effectively influence and communicate with partners at all levels within shops and head office to establish productive working relationships. Branch Empowerment: Empower shop teams to identify and capitalise on commercial opportunities, driving KPIs and advancing the Partnership Plan… Show more Manage and Support: Oversee and support 14 shop teams across the South West region to create an inspirational selling environment for customers. Influence and Communication: Effectively influence and communicate with partners at all levels within shops and head office to establish productive working relationships. Branch Empowerment: Empower shop teams to identify and capitalise on commercial opportunities, driving KPIs and advancing the Partnership Plan. Improving Standards: Ensure consistent standards and brand presentation across all fashion assortments in John Lewis shops. Strategic Improvement: Drive business priorities by strategically enhancing standards in targeted areas. Collaborate with central teams to optimise ways of working, improving knowledge and consistency throughout the region. Show less

Southampton, United Kingdom

Winchester, England, United Kingdom

- Managed a team, selling premium casual wear for both men and women. - Responsible for the end to end process of recruiting a diverse and inclusive successful team.- Trained and experienced in dealing with grievances and disciplinary processes.- The Winchester team were, through my leadership, recognised within the business and local area for their exceptional customer service & excellent retail standards.- Took additional responsibility to support Regional Manager in a Deputy… Show more - Managed a team, selling premium casual wear for both men and women. - Responsible for the end to end process of recruiting a diverse and inclusive successful team.- Trained and experienced in dealing with grievances and disciplinary processes.- The Winchester team were, through my leadership, recognised within the business and local area for their exceptional customer service & excellent retail standards.- Took additional responsibility to support Regional Manager in a Deputy Regional Manager Role where I supported and coached targeted stores who were not achieving KPI's.- My store was also a training hub for new Branch Managers. Show less

Winchester, England, United Kingdom

- Professionally recruiting, training, developing a team, maintaining a high level of fun, and promoting a positive image of the company at all times.- Monitoring performance targets for the shop and individual members.- Forecasting payroll and branch sales to meet budget.- Responsible for VM, maintaining high standards and creating in store inspiration.- Using my initiative to proficiently deal with employee or customer related issues, all whilst keeping up my excellent rapport… Show more - Professionally recruiting, training, developing a team, maintaining a high level of fun, and promoting a positive image of the company at all times.- Monitoring performance targets for the shop and individual members.- Forecasting payroll and branch sales to meet budget.- Responsible for VM, maintaining high standards and creating in store inspiration.- Using my initiative to proficiently deal with employee or customer related issues, all whilst keeping up my excellent rapport with customers and members of staff, within my store and also the company. Show less