Lily Chen Email and Phone Number
Thank you for visiting me.In the vast sea of human beings, it is a fate to meet.👒 Who am I:I am not an old refractory specialist, but not too young enough😀, I am working with Firebird Thermal since 2016, I feel refractory is a deep knowledge industry, I learned a lot from my leaders and colleagues. I am still growing now, if you are an expert in refractories, would you like to teach me?Somebody told me if there is a good leader who gentle and affable, there will have a good harmonious team. I am very glad to join this team.Firebird team is a very warm family, I had so much fun with every single person, most time we are very busy for working, but everybody enjoy the pleasant working atmosphere.👒 How I can help you:Firebird is the direct oversea marketing of Gangtai Refractory and Shennan Special Refractory.Our main products insulating firebrick, calcium silicate board, ceramic fiber used for glass furnace, ceramic furnace, Iron & steel furnace etc.We can be your ears and eyes in the plant to look after your products like a baby, we are helping more than 500+ furnace company to supply the right insulation material, customers like Netherland Danieli Corus & Germany, Thyssenkrupp Uhde, UK Pilkington & Turkey Sisecam, Italy Sacmi & Japan Takasago.Here is our service will be provided after order (including but not limited to)• Weekly production progress report with data, photos or videos;• Each batch goods test report;• Appearance, dimension & weight check list;• Transportation and container loading photos;Which industry are you in? Let’s talk which products are suitable for your kiln.👒 My advantage:I’m an expert in import and export trade and international logistics with 14 years of experience in this field, I’m very familiar with customs declaration, communication with shipping company & forwarders, make the export documents according Letter of Credit, T/T, D/A, D/P payment terms etc.👒What I love:I like reading, yoga, food and nature, travel to places I haven't been before, I look forward to meeting you in a city at a certain time.An interesting thing. I want to learn swimming very much, I tried twice and drank some water before, then I think water is also terrible sometimes.Some people think swimming is very simple, but it is difficult for people who are afraid of water. Do you love swimming? Could you tell me what you think about?If you want to find the new supplier in China or have more interesting to talk about with me, please feel free to contact me, my mail address: lily.chen@firebirdref.com
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Sales ManagerFirebird New Material Technology Co., LimitedZhengzhou, Cn -
Customer Service ManagerFirebird New Material Technology Co., Limited Jun 2019 - PresentFirebird is a warm family running business of refractory materials and furnace insulation materials. My main duties: 🌷 Work for product marketing & order processing development 🌷 Negotiation with production department & feedback to customers. 🌷 Arrange shipping schedule with shipping company and logistics. 🌷 Keep key account customers like Netherland Danieli Corus & Germany Thyssenkrupp Uhde, UK Pilkington & Turkey Sisecam, Italy Sacmi & Japan Takasago. 🌷 Prepare for exhibitions at… Show more Firebird is a warm family running business of refractory materials and furnace insulation materials. My main duties: 🌷 Work for product marketing & order processing development 🌷 Negotiation with production department & feedback to customers. 🌷 Arrange shipping schedule with shipping company and logistics. 🌷 Keep key account customers like Netherland Danieli Corus & Germany Thyssenkrupp Uhde, UK Pilkington & Turkey Sisecam, Italy Sacmi & Japan Takasago. 🌷 Prepare for exhibitions at domestic & abroad I always believe that we take customers in heart no matter big or small, they can all feel it. Last winter, an Italian customer wanted to buy our insulating bricks, they require them very urgent for a furnace repair, as you know, the environmental policy in the winter time is very strict in North of China, so our IFB production was very tight, the delivery time could not meet the customer's requirements normally. In order to help customer to solve their problem, I coordinated with our production management together with my leader. After our efforts, finally, we gave customer a satisfactory solution. In addition, I also strictly implement the company's management articles in quality control, brick inspection and packaging, transportation etc., so that customers can be satisfied with the products they purchase from Firebird. One of our customer says: Firebird is my good choice, better purchase and best comforts! ❤ After these years of experience in customer service, I can be timely, efficient, accurate and professional to give customers solutions, and have been highly praised by them. Thank our customer for letting me grow. If you have any questions about refractory materials, welcome to discuss with me by message or mail to lily.chen@firebirdref.com Show less -
Sales ManagerFirebird New Material Technology Co., Limited Jan 2019 - PresentZhengzhou, Henan, China🔥 Passionate about providing top-notch refractory solutions to global clients.💼 Sales Representative with 7 years of experience in the refractory industry.🏭 Specializing in high-quality refractory materials for industrial applications.🌏 Expertise in serving clients across diverse sectors including steel, glass, cement, and more.💡 Committed to delivering tailored solutions that meet clients' unique needs. -
Sales AssistantFirebird Thermal Products Co., Limited Nov 2012 - PresentZhengzhou, ChinaHandling enquiries, submitting offers, commercial negotiation, order confirmation, order processing according to production planning and Customers requests, arrangement the shipment, export documents and customer declaration etc.
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Business Development SpecialistHenna Dongfang Imp. & Exp. Co., Limited Jul 2007 - Nov 2011Zhengzhou, Henan, ChinaHenna Dongfang Imp. & Exp. Co., Limited, established in August 2001 with more than twenty years of experience in import and export trade.At that time, my mail job as below:1)From B2B platform to get new inquiry.2)Contact the potential customer to get order and keep good relationship with old customers.3)Follow up the orders and production progress.4)Arrange the goods transportation, book the shipping space and do the custom decoration, prepare the settlement documents etc.
Lily Chen Skills
Lily Chen Education Details
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Henan Foreign Trade UniversityBusiness English
Frequently Asked Questions about Lily Chen
What company does Lily Chen work for?
Lily Chen works for Firebird New Material Technology Co., Limited
What is Lily Chen's role at the current company?
Lily Chen's current role is Sales Manager.
What schools did Lily Chen attend?
Lily Chen attended Henan Foreign Trade University.
What skills is Lily Chen known for?
Lily Chen has skills like Product Marketing, International Logistics, Business Development, New Business Development, Export Documentation, Refractory And Development, Order Processing, Insulation Material Supply, Insulation Material Manufacture.
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