Lily Li Email and Phone Number

Data Analysis and Process Improvement Initiatives - Analyze data to drive for metric performance improvement on daily and weekly basisIdentification of potential business process and systems gap for KPI metric attainment through the use of data and root cause analysis Cross-functional interaction with planners to close and monitor the gap after pareto analysis on top reason that is impacting drive to improve KPI Generate summary and specified metrics dashboard, which represent operational data, in brief and intelligible format, suitable for the target audience. This includes arranging priority call and project checklist with BI team to ensure completion of request Drive towards customer satisfaction through weekly review of key customers with regards toOperational metrics System Solutions Deployment Liaise closely with IT and Solutions team on system deployment and changes Be involved in testing, analyzing, and validating the data pre and post deployment to ensure accuracy and drive the correct system behavior Close gaps and suggest potential improvement to system capability for executional activitiesCross-function training with relevant that are impacted by the system changes Revenue Attainment Alignment with planners to drive accuracy between supply projection and commit dates to customers Manage and prioritize orders based on objective functions to maximize cash flow and revenue for the quarter Provide executive summary to management to drive for corresponding decisions based on the impact of the misalignments on different market segments