Designing and developing Analytics Solutions for both Modernized (cloud) and On Premise Data Warehousing by leveraging the Microsoft Suite of BI tools (Azure, Power Platform, SQL Server, Visual Studios ). These solutions include historical trend / predictive analysis, master data management, and data augmentation.

- Answering questions related to banking services and products in person and via telephone- Resolving problems and concerns that customers might have- Greeting all customers and scheduling appointments

- Prepared cash inventory, replenishing bank drafts and access card stocks, and updating cash order information into computer system before branch opening - Analysed customer portfolios and recommending products that are better suited for each customer's financial situations- Assisted customers with daily banking transactions and addressing customer inquiries in English, Cantonese, and Mandarin- Ensured end cash inventory and on-line system cash counts are balanced

Gathering potential business client information for Axiom's Corporate Client Book through telemarketing

Encoding and processing cheques for financial institutions in Calgary and areas.