Lily Liu Email & Phone Number

Xi‘An, Shaanxi, China

Jun. 2016, TouchPoint, Inc. Acquired InterMetro’s Health Care Technology Business from Emerson.Served as a business analyst 1. Participated the development process of two major products, one product with the full development lifecycle. 2. Collaborated remotely with Product Owner, Project Manager to elicitate and analyze stakeholder requirements, then transferring to the local development with various documentations, user story, use case, flowchart. 3. Contributed to the requirement management system building within the company, by finishing two work instructions.Participated TiD Conference (China Test Conference/SPI Conference/Agile China Conference) in 2016.Participated ThoughtWorks Requirement Boot Camp in 2017.Business trips to the US, 2017 and the UK, 2018, visiting customers and gathering first-hand stakeholder requirement.Obtained PMI-PBA certificate in July, 2018.

Xi‘An, Shaanxi, China

Act as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.

Xi‘An, Shaanxi, China

Served as a product manager, 1.Through questionnaires, interviews, etc., to collect, analyze, refine, assess users’ business needs for the product; 2.Communicate with each department to confirm the progress of the project, ensuring the publishment of every new version; 3.Monitor the operation data, responsible for timely adjustment of the operational plan.

Shenzhen, Guangdong, China

Served as the core member in the Product department; 1.Assisted PM to build up launch plan；2. Collaborated with R&D department and UI, keeping update with the development process; 3.Kept good relationship between internal and external customers, and pre-analysised the raw-data from the market; 4.Assisted market team to produce a product instruction.

China

Assisted in the project website operation and collected contents for enriching the database. Acted as an end-user, collecting feedbacks for the developers to improve the user experience.

Jyväskylä, Finland

Served as a junior research assistant at Agora Center, University of Jyväskylä. Analyzed the interfaces and drawbacks of the world’s top 10 third-party payment systems, and prepared a feasibility study report for the UBIWARE project in English.

Master, Mobile Business

Activities and Societies: Choir team Here I graduated with a Master degree of Science (in Economics and Business Administration). I have.

Bachelor, E-Commerce